Connectability Inc.

Laptops and Desktops

Reliable, secure laptops and desktops, supported by 30+ years of IT expertise.

Proactive lifecycle management with a proven track record of high client satisfaction eliminates costly downtime from outdated equipment.

Devices come protected to Connectability’s mandatory standards for peace of mind against security threats targeting endpoints.

Quick access to a responsive, knowledgeable team averaging high CSAT scores prevents slow support from draining productivity.

Seamless procurement, setup, and deployment with documented, accountable processes makes scaling your team easy.

Ongoing monitoring and expert remediation reduce disruptions caused by frequent tech issues.

Request a Quote for our Laptops and Desktops

Trusted by Businesses for Reliable IT Devices

Hear how expertly managed laptops and desktops drive productivity and peace of mind.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Comprehensive Laptops and Desktops Management

End-to-end device lifecycle solutions

Get the right laptops and desktops for your unique environment, sourced, configured, and deployed by professionals with over 30 years of experience. Devices arrive ready to use, optimized for performance, and tailored to your software, security, and workflow requirements. Avoid compatibility headaches and inconsistent setups with rigorous quality control and a consultative procurement process.

Each device is carefully imaged and configured to Connectability’s security baseline, ensuring consistent setups and immediate compliance. Expect seamless integration with your network, automated updates, and essential applications pre-installed. This approach reduces vulnerabilities, accelerates onboarding, and keeps your IT environment standardized and easy to manage.

Proactive monitoring and remote management tools are included with every device, giving you real-time insight into health and compliance. Issues are detected and resolved before they disrupt your team. Regular patching, asset tracking, and reporting ensure endpoints are always secure, up-to-date, and aligned with your business standards.

Count on rapid, expert support for any workstation issue, hardware failure, software problems, or user errors. Connectability’s knowledgeable team delivers remote and onsite troubleshooting, minimizing downtime and frustration. High customer satisfaction scores reflect the commitment to responsive, friendly service that keeps your staff productive and stress-free.

Benefit from structured lifecycle management, including scheduled refreshes, warranty tracking, and responsible device retirement. This proactive approach prevents unexpected failures, controls costs, and supports sustainability initiatives. End-of-life devices are securely wiped and disposed of in compliance with industry best practices.

Streamline onboarding and offboarding with standardized processes for device assignment, setup, and retrieval. New staff get productive fast, and departing users’ data is protected and properly handled. Clear documentation and accountability ensure your organization’s assets and sensitive information remain secure throughout every personnel change.

Proven Results: Device Management That Delivers

950

End Users Supported

95%

Client Retention Rate

4.2 hr

Issue Resolution Time

Team members using laptops and desktops in a collaborative workspace, showcasing secure and reliable technology solutions.

Ensure Reliable, Secure Devices for Every Team Member

Maximize productivity and security with expertly managed laptops and desktops tailored to your business needs. With over 30 years of experience, Connectability delivers reliable device procurement, setup, and ongoing support, removing the headaches of device lifecycle management. Every endpoint comes protected to industry-leading standards, so you can focus on your core business and let experts handle the rest.

Streamlined device management for Laptops and Desktops enhances productivity and reduces operational costs.

Unlock Value with End-to-End Device Management

  • All devices configured to strict security standards from day one
  • Proactive monitoring and rapid support minimize user downtime
  • Lifecycle management reduces surprise costs and extends asset value
  • Seamless onboarding/offboarding for efficient team changes
  • Trusted by organizations for over three decades of IT excellence

Request a Laptops & Desktops Consultation Today

Boost performance, security, and reliability with expert-managed devices.

Request More Information
Team collaborating with laptops and desktops, showcasing seamless IT support and productivity in a modern workspace.

Empower Your Team with Expert IT Support

Confidently equip your staff with technology that works, every time. Connectability’s consultative approach ensures each laptop and desktop is the right fit, securely deployed, and supported by a responsive team. Reduce risk, eliminate bottlenecks, and empower your workforce with devices that keep pace with your business goals.

Frequently Asked Questions

You get comprehensive support for all your business laptops and desktops, including proactive monitoring, security software management, regular updates, and troubleshooting. Hardware lifecycle management, device setup, and end-user support are covered, so your team stays productive. Every device meets strict cybersecurity standards to help protect your business from evolving threats.

Managing your laptops and desktops ensures your team experiences fewer IT disruptions and faster issue resolution. Devices are configured for optimal performance, receive timely security patches, and are supported by a responsive team. This lets your staff focus on their work, not tech problems, and reduces downtime across your organization.

New devices go through a standardized onboarding process to ensure security and performance:

  • Each device is imaged with approved software and security tools
  • All updates and patches are applied
  • Devices are configured to your specifications
  • End-user training and support are provided

This approach helps maintain consistency and minimizes setup time for your team.

Most new laptops or desktops can be deployed within a few business days, depending on hardware availability and your requirements. Device imaging, configuration, and user setup are streamlined using proven processes, so your team is up and running quickly. For urgent needs, expedited deployment options are available.

You benefit from over 30 years of IT expertise, a dedicated Toronto-based support team, and a proven track record of high customer satisfaction. Every service is delivered with a focus on security, reliability, and clear communication. Documented processes ensure accountability, and your devices are managed to industry best practices for maximum peace of mind.