Connectability Inc.

Professional IT Services

End IT headaches with expert support, proactive security, and responsive service that keeps your business running smoothly.

Eliminate downtime with 24/7 monitoring and support, backed by a proven high client satisfaction score.

Protect your business with mandatory cybersecurity standards, ensuring every device meets best-in-class protection.

Gain peace of mind with proactive server and workstation management, reducing issues before they impact productivity.

Scale confidently using co-managed services that support your internal IT team during peak workloads or special projects.

Leverage 30+ years of IT expertise and strategic consulting to align technology solutions with your business goals.

Request a Quote for our Professional IT Services

What Clients Say About Professional IT Services

Hear how expert support and proactive solutions deliver real business results.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Explore Professional IT Services for Complete Business Support

Comprehensive solutions for your business

24/7 IT Support

Get 24/7 IT support from a highly responsive team, ensuring prompt resolution of issues and minimizing downtime for your organization.

Cybersecurity Solutions

Benefit from mandatory cybersecurity standards, including advanced endpoint protection and proactive threat monitoring to safeguard your business.

Co-Managed IT Services

Leverage co-managed IT services that seamlessly integrate with your internal team, offering flexible support for projects and overflow needs.

Server & Workstation Management

Rely on comprehensive server and workstation management, including regular patching, updates, and proactive performance monitoring.

Project-Based IT Services

Access expert project-based IT services for smooth deployments, migrations, and technology upgrades tailored to your business goals.

IT Consulting & Strategy

Receive strategic IT consulting that aligns technology investments with your business objectives, backed by decades of hands-on experience.

Backup & Disaster Recovery

Ensure business continuity with robust backup and disaster recovery planning, minimizing data loss and downtime in critical situations.

Network Infrastructure Services

Optimize your IT infrastructure with network design, implementation, and ongoing management for reliable, secure connectivity.

Process & Performance Documentation

Take advantage of thorough documentation and clear processes that drive accountability, transparency, and measurable IT performance.

See the Impact of Professional IT Services in Action

4.2 hr

Issue Resolution Time

43%

Recurring IT Issue Reduction

95.7%

Customer Satisfaction

Empower your business with Professional IT Services for expert support and strategic growth.

Empower Your Business with Expert IT Support and Strategy

Professional IT Services from Connectability deliver measurable business value. Rely on over 30 years of experience and a responsive, consultative team that prioritizes security and uptime. Every engagement includes documented processes and accountability, so you gain IT support that is proactive, reliable, and tailored to your specific needs. Enjoy reduced downtime and greater efficiency, without the hassle.

Team collaborating on IT solutions, showcasing Professional IT Services that enhance productivity and security.

Comprehensive Solutions That Drive Productivity and Security

  • Proactive cybersecurity: Mandatory security standards protect every endpoint and network.
  • 24/7 monitoring: Catch issues before they disrupt your operations.
  • Dedicated support team: Enjoy responsive, knowledgeable service with high CSAT scores.
  • Custom solutions: Tailor services to your unique business goals and infrastructure.
  • Strategic consulting: Make informed IT decisions with expert guidance at every step.

Request Your Custom Professional IT Services Quote Today

Boost productivity and security with tailored, expert IT solutions for your business.

Request More Information
Team collaborating on IT solutions to enhance efficiency and reduce risk, showcasing Professional IT Services in action.

Drive Efficiency and Minimize Risk for Your Organization

Reduce risk and boost efficiency with Connectability’s professional IT services. Every solution is designed to align with your business objectives and reduce technology-related interruptions. Benefit from ongoing support, infrastructure management, and overflow resources for your IT team, all driven by measurable standards and a commitment to customer satisfaction.

Team collaborating on IT solutions, showcasing Professional IT Services with a focus on consistency and accountability.

Experience Consistency, Accountability, and Reliable IT Results

Trust your IT to a team with a proven, decades-long track record. Connectability’s family-owned approach ensures personalized service and accountability. From ongoing support to project-based engagements, you benefit from a partner invested in your long-term success, low client churn, and a focus on results that matter to your business.

Frequently Asked Questions

Professional IT services cover ongoing support, cybersecurity, infrastructure management, and project-based IT work tailored to your business. You get help with server and workstation management, proactive security measures, and even co-managed IT if you have an internal team. The goal is to keep your technology running smoothly and securely, so you can focus on your core operations.

With professional IT services, your business benefits from a mandated minimum level of cybersecurity protection, ensuring proactive defense against threats. You gain access to advanced security tools, continuous monitoring, and a team that prioritizes prevention over quick fixes. This approach reduces risks and helps safeguard sensitive data and operations from evolving cyberattacks.

When you start with professional IT services, the process begins with an in-depth assessment of your current IT setup and security posture. Next, you receive a customized plan that addresses your unique needs and compliance requirements. All steps are documented and measurable, ensuring transparency and clear communication throughout the transition.

You can expect a highly responsive support experience, with most issues being addressed promptly by a knowledgeable Toronto-based team. Service requests are tracked against measurable standards, ensuring accountability. Fast response and resolution times help minimize downtime and keep your business productive.

You benefit from over 30 years of IT expertise, a dedicated local team, and a strong focus on proactive cybersecurity. High client satisfaction, low churn rates, and a strategic, consultative approach ensure your needs are always prioritized. The family-owned model means you receive personalized service and long-term commitment to your success.