We’re here to help

Before contacting our support team, please follow the checklist:

  • Who or what machine(s) are affected?
  • Description of what is happening.
  • Screenshot of the problem would be great!
  • Have you tried troubleshooting on your own? If yes, what have you done?
  • Specific error messages are very helpful!
  • Contact information and availability

Thank you for taking these initial steps. Submit a ticket here.

Emergency Support

For urgent matters, contact our emergency support line at 416-966-3306.