Connectability Inc.

Non-Profit IT Services

Seamless, secure IT solutions designed for non-profits, backed by 30+ years of proven expertise.

Minimize downtime and IT headaches with 24/7 support, Connectability maintains a high client satisfaction rating.

Protect sensitive donor and organizational data, mandatory cybersecurity standards applied to every client engagement.

Reduce technology costs with tailored solutions, over 30 years of experience optimizing non-profit IT budgets.

Scale your IT as your mission grows, proven track record supporting diverse non-profit needs and projects.

Gain a trusted technology advisor, Connectability’s consultative approach ensures strategic IT alignment.

Request a Quote for our Non-Profit IT Services

Trusted By Non-Profits For Reliable IT Support

Hear how Connectability empowers organizations to focus on their mission

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Comprehensive IT Services for Non-Profit Organizations

Expert solutions for mission-driven organizations

Help Desk & Technical Support

Get expert help desk and technical support from a responsive team that resolves IT issues quickly, allowing your non-profit to stay focused on its mission.

Cybersecurity Protection

Safeguard sensitive donor and organizational data with mandatory cybersecurity standards, proactive monitoring, and threat prevention tailored for non-profits.

Infrastructure Management

Benefit from infrastructure management, including servers and workstations, to ensure your technology runs smoothly and reliably day after day.

Co-Managed IT Services

Leverage co-managed IT services that seamlessly integrate with your existing staff, providing overflow support and filling skill gaps as needed.

Cloud Solutions

Access cloud solutions designed for non-profits, enabling secure collaboration, data backup, and flexible remote work for your team.

Project-Based IT Services

Rely on project-based IT services for migrations, upgrades, and system deployments that are delivered on time and within budget.

IT Strategy & Consulting

Receive proactive IT strategy and consulting, aligning your technology investments with your organization’s mission, growth, and compliance needs.

Business Continuity & Backup

Ensure business continuity with disaster recovery planning and reliable backup solutions that protect your data and minimize potential downtime.

Compliance & Data Privacy

Stay compliant with evolving data security and privacy regulations through ongoing assessments and implementation of best practices.

Proven Results for Non-Profit IT Excellence

78%

Cyber Incidents Top Threat

4.2 hr

Avg Issue Resolution Time

950+

Current End Users

Empower your mission with secure, reliable Non-Profit IT Services tailored for impactful community support.

Empower Your Mission With Secure, Reliable IT Solutions

Non-profit organizations rely on dependable technology to drive their mission forward. Connectability delivers IT services tailored to your unique needs, ensuring security, reliability, and efficiency at every step. With a proactive approach and decades of experience, you can count on strategic guidance and measurable improvements in your daily operations, allowing your team to focus on what matters most, your cause.

Dedicated team providing Non-Profit IT Services, ensuring reliable tech support for charitable organizations.

Why Non-Profits Trust Connectability For IT Support

  • Mandatory cybersecurity protections: Safeguard donor and client data with industry-leading security standards.
  • Expert support: Access a knowledgeable team with over 30 years’ experience supporting non-profit organizations.
  • Cost-effective solutions: Optimize your IT investments for long-term sustainability and growth.
  • Proactive management: Prevent issues before they disrupt your mission with ongoing monitoring and maintenance.
  • Strategic guidance: Receive consultative IT advice to align technology with your organizational goals.

Request a Personalized IT Consultation for Non-Profits

Empower your organization with secure, streamlined technology that fuels your mission.

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Tailored solutions showcasing Non-Profit IT Services designed to meet the specific needs of diverse organizations.

Custom IT Services For Unique Non-Profit Needs

Every non-profit faces unique challenges, Connectability’s IT services are built to adapt. Whether you need help desk support, secure cloud solutions, or guidance on compliance, proven processes and measurable standards ensure your organization’s technology is always optimized. Experience a partnership that values transparency, accountability, and tangible results, letting you serve your community without technology distractions.

Empowering non-profits with tailored Non-Profit IT Services for strategic success and growth in technology.

A Strategic Technology Partner For Non-Profit Success

With Connectability’s strategic, consultative approach, you gain more than just technical support. You gain a technology partner committed to your success, offering expert guidance, responsive service, and solutions designed for measurable impact. Stay focused on your mission while your IT infrastructure remains secure and your team is empowered to do their best work every day.

Frequently Asked Questions

You get comprehensive support tailored for non-profits, including ongoing IT management, cybersecurity safeguards, infrastructure support, and project-based solutions. Your servers, workstations, and networks are proactively monitored and maintained. If you have an internal IT team, you also have access to co-managed options and overflow resources to fill any gaps.

With non-profit IT services, you can expect:

  • Stronger cybersecurity to protect sensitive data
  • Fewer technology disruptions and faster issue resolution
  • Reliable support that keeps your team productive
  • Strategic IT guidance to align your technology with your mission
  • Peace of mind knowing your systems are in experienced hands

Your onboarding includes a thorough assessment of your current IT setup, clear documentation of your systems, and a customized roadmap to address immediate needs and long-term goals. You benefit from a consultative approach, transparent communication, and step-by-step guidance to ensure a smooth transition with minimal disruption to your operations.

Pricing is designed to be transparent and predictable, with flat monthly fees based on your organizations size and technology needs. Flexible contract options are available, so you can choose what works best for your budget and timeline. Youll always know what to expect, with no hidden costs or surprises.

You benefit from over 30 years of local expertise, a Toronto-based team, and a proactive security-first approach. Every client is required to meet minimum cybersecurity standards, protecting your organization before issues arise. High customer satisfaction, quick response times, and a consultative style set your experience apart from typical IT support.