“We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
“We have worked with Connectability for nearly 20 years. In that span of time we have never had a problem that Connectability couldn’t solve. They are very responsive in crisis situations and we have always been very satisfied with their solutions…
We operate outside of standard business hours and Connectability has provided support in evenings, on weekends and even holidays. Their technical support is exceptional and as a reseller of industry standard computer hardware, their prices are very competitive. We consider them an integral part of our organization and continue to rely on them as a provider of support for our mission critical computer infrastructure.
“My school switched to Connectability almost 3 years ago. As a school, we have some specific needs for network and servers.
We had several service providers before we found Connectability. None of them is anywhere close to Connectability’s performance level. The solutions provided are always creative, reliable, effective, secure and cost-effective. Their team has always been responsive, knowledgeable and very attentive to our needs.
As the Executive Director of a non-profit organization, cost is ALWAYS a factor for me when weighing options for any of the external partners that we work with.
In the case of our IT services, Willow had some questionable providers in the past, and I have found in working with Connectability over the past few years, that the company and its representatives are knowledgeable, responsive, and sensitive to the fact that we are a charity and are always looking for ways to save money, while at the same time not compromising our data and the systems we use to manage our operations.
We have always been pleased with Connectability’s response time. In fact, the vast majority of time, we are able to reach our technician directly by mobile phone, and even if he isn’t immediately available, he returns the call within a reasonable time frame. Overall, Connectability is reliable, prompt and attentive to our needs.
“The team at Connectability has provided our organization with expert IT service for the past ten years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently.
They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
My firm switched to Connectability about ten years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions.
In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.
“Connectability has been our most important discovery in the service world that supports the operations of our business.
Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.”
“It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure.
They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems.
Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.”
Connectability’s Managed IT Services plan has delivered everything that we were promised, and more. Their staff are prompt, knowledgeable, courteous and a pleasure to work with.
Any business looking for highly professional and cost-effective IT support should look no further than Connectability.
Connectability was a great discovery. Since they took over, our Information Technology has been totally dependable; up and running when we need it. The monthly cost is very moderate and their staff are a pleasure to work with. I can’t recommend them highly enough.
We have been with Connectability for about three years. They have provided us with great service and the comfort of knowing that if we have a problem, they quite often know about it before we do, and fix it with minimal down time, if any at all.
When my company needed to upgrade to a more robust accounting solution and a more secure exchange server for our emails, we shopped around and called many different IT firms.
Connectability was the only one that seemed to really understand our needs, and our growth trajectory, and had a service plan that was just right for our niche demand. When it came time to put words to actions, Connectability was there for us from A-Z to ensure that our transition was smooth and seamless. We will recommend Connectability to everyone!
I have found Ted and the team at Connectabilty to be professional in all aspects. Whether it be quotes, support or technical questions or issues, we always get answers in a quick and courteous manner. We have full confidence in them and would easily recommend them to anyone.
With our previous IT consultant, we were in the dark about what was going on. We would send a help request and would never know when we would hear back.
With Connecability we hear back the same day, and if our dedicated technician is unavailable we always hear from someone who is. Even if the problem may take some time we at least know when to expect it to be resolved, which we can then communicate to our affected employee(s).
Within weeks of taking over our IT support, Connectability solved the problems that our old provider couldn’t fix, including a VoIP issue that had frustrated us for months. They also identified opportunities to cut software subscription fees and reduce our Internet costs.
And, they accomplished this without any loss of efficiency or functionality. We are very pleased with the value they created and the professional service, as they are eager to respond whenever we have questions or issues.
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