“We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
“We have worked with Connectability for nearly 20 years. In that span of time we have never had a problem that Connectability couldn’t solve. They are very responsive in crisis situations and we have always been very satisfied with their solutions…
We operate outside of standard business hours and Connectability has provided support in evenings, on weekends and even holidays. Their technical support is exceptional and as a reseller of industry standard computer hardware, their prices are very competitive. We consider them an integral part of our organization and continue to rely on them as a provider of support for our mission critical computer infrastructure.
“My school switched to Connectability almost 3 years ago. As a school, we have some specific needs for network and servers.
We had several service providers before we found Connectability. None of them is anywhere close to Connectability’s performance level. The solutions provided are always creative, reliable, effective, secure and cost-effective. Their team has always been responsive, knowledgeable and very attentive to our needs.
As the Executive Director of a non-profit organization, cost is ALWAYS a factor for me when weighing options for any of the external partners that we work with.
In the case of our IT services, Willow had some questionable providers in the past, and I have found in working with Connectability over the past few years, that the company and its representatives are knowledgeable, responsive, and sensitive to the fact that we are a charity and are always looking for ways to save money, while at the same time not compromising our data and the systems we use to manage our operations.
We have always been pleased with Connectability’s response time. In fact, the vast majority of time, we are able to reach our technician directly by mobile phone, and even if he isn’t immediately available, he returns the call within a reasonable time frame. Overall, Connectability is reliable, prompt and attentive to our needs.
“The team at Connectability has provided our organization with expert IT service for the past ten years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently.
They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
My firm switched to Connectability about ten years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions.
In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
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