Connectability Inc.

Enterprise Managed IT Services

Expertly managed IT for your enterprise, driven by measurable standards and proactive security.

Eliminate downtime and reduce risk with proactive monitoring proven to maintain high uptime for critical systems.

Protect sensitive data with mandatory cybersecurity measures, ensuring regulatory compliance and peace of mind.

Streamline operations with a responsive support team that delivers fast issue resolution and high satisfaction scores.

Scale confidently with strategic IT guidance and project management tailored to complex enterprise environments.

Empower IT teams with co-managed services and overflow resources, adding flexible capacity when it matters most.

Request a Quote for our Enterprise Managed IT Services

What Clients Say About Connectability's Enterprise IT Services

See how reliable support, security, and strategic guidance drive business success.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Enterprise Managed IT Service Offerings

Expert support across all IT domains

Proactive Monitoring & Management

Receive 24/7 proactive monitoring and management for servers, networks, and endpoints, enabling early issue detection, fast response, and consistent system uptime for enterprise environments.

Advanced Cybersecurity Solutions

Protect your organization with advanced, always-on cybersecurity, including mandatory standards, endpoint protection, and continuous threat monitoring to safeguard sensitive business data.

Enterprise Help Desk Support

Access responsive, expert help desk support for end users and IT teams, resolving issues quickly and ensuring minimal disruption to your daily business operations.

Strategic IT Consulting

Benefit from strategic IT consulting and planning that aligns technology investments with business objectives, driving efficiency, growth, and long-term value.

Server & Workstation Management

Rely on seamless server and workstation management, covering updates, patching, and lifecycle planning to keep your IT assets secure and optimized.

Co-Managed IT & Overflow Support

Leverage co-managed IT and overflow resourcing, giving your internal IT team additional support during high-demand periods or specialized projects.

Cloud Management & Migration

Trust in secure cloud management and migration services, including setup, optimization, and ongoing support for cloud-based infrastructure and applications.

IT Project Management

Utilize expert project management for complex IT deployments, upgrades, and migrations, ensuring projects are delivered on time and within scope.

Backup & Disaster Recovery

Ensure business continuity with robust backup and disaster recovery solutions designed to minimize downtime and data loss in any scenario.

Proven Results from Decades of Enterprise IT Excellence

78%

Cyber Incidents Top Threat

4.2 hr

Avg Issue Resolution Time

377

Ransomware & Breach Incidents H1 2024

Unlocking efficiency through Enterprise Managed IT Services with expert support and innovative solutions.

Unlock Enterprise Efficiency with Proven Managed IT Expertise

Transform your enterprise IT landscape with managed services built on three decades of experience. Rely on a knowledgeable, consultative team that prioritizes proactive security and measurable results. Experience responsive support, transparent processes, and solutions that align with business goals, so your IT environment empowers growth, resilience, and innovation.

Illustration showcasing Enterprise Managed IT Services with icons representing various critical IT domains.

Comprehensive Coverage Across All Critical IT Domains

  • Comprehensive infrastructure management ensures reliable uptime and performance.
  • Mandatory cybersecurity standards keep sensitive business data safe from evolving threats.
  • Project-based services deliver seamless upgrades and migrations with minimal disruption.
  • Overflow resourcing supports your internal IT team during peak demand or specialized projects.
  • Strategic IT planning aligns technology with long-term business objectives for scalable success.

Request a Consultation for Enterprise Managed IT Services

Unlock reliable IT performance and peace of mind for your organization.

Request More Information
Graph illustrating measurable outcomes and predictable performance in Enterprise Managed IT Services.

Measurable Outcomes and Predictable Performance

Gain clarity and control over your IT operations with documented processes and accountable performance metrics. Every service is designed to deliver tangible outcomes, reduced downtime, enhanced security posture, and predictable costs, so your organization can focus on growth instead of IT headaches.

Dedicated team providing Enterprise Managed IT Services for reliable support and proven results in your business.

Trusted Support and Proven Results for Your Enterprise

Choose an enterprise managed IT partner trusted for high satisfaction and long-term relationships. Benefit from a family-owned team dedicated to responsive service, low client churn, and a reputation for delivering on promises, backed by over 30 years of proven results in the IT industry.

Frequently Asked Questions

You receive comprehensive IT support tailored for larger organizations, including proactive system monitoring, server and workstation management, cybersecurity protection, infrastructure support, and access to a responsive, Toronto-based team. Services also cover project-based work and can supplement your in-house IT staff as needed. Everything is delivered with a focus on measurable standards and accountability.

With enterprise managed IT services, you gain peace of mind knowing your systems are proactively monitored and secured. Key benefits include:

  • Consistent uptime and fast issue resolution
  • Robust cybersecurity protections mandated for every client
  • Reduced IT-related disruptions
  • Strategic guidance to align IT with your business goals
  • Support from a team with over 30 years of local expertise

The onboarding process begins with a detailed assessment of your current IT environment and security posture. From there, you receive a tailored transition plan, thorough documentation, and clear communication at each step. Ongoing support starts immediately, with a focus on minimizing disruption and quickly getting you up to a proactive management model.

Pricing is designed to be transparent and predictable, typically based on the number of users, devices, and the complexity of your IT environment. A minimum level of cybersecurity protection is required for all clients to ensure robust security. Flexible agreements are available, and you receive clear guidance on any recommended service tiers or minimums for your organization.

You benefit from over three decades of local IT expertise, a consultative approach, and consistently high customer satisfaction scores. Services are delivered by a responsive Toronto-based team that emphasizes proactive security, clear documentation, and measurable accountability. A long history of low client churn and proven support for organizations across the GTA ensures your IT needs are reliably met.