Connectability Inc.

IT Services for Small Business

Protect your business and boost productivity with proactive, managed IT support from Connectability.

24/7 monitoring and rapid response from a team with a 98% CSAT score.

Mandatory, robust cybersecurity for peace of mind.

30+ years of IT expertise and proven, documented processes.

Scalable solutions let your IT evolve as your business expands.

Knowledgeable overflow resource to fill gaps and support your in-house team.

Request a Quote for our IT Services for Small Business

What Small Businesses Say About Connectability

Hear how reliable IT support and security empowered business growth.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Explore Small Business IT Services That Drive Results

Expert support across all IT domains

24/7 Monitoring & Alerting

Get round-the-clock monitoring and alerting for networks, servers, and devices to prevent downtime and resolve issues before they impact your business.

Responsive Helpdesk Support

Benefit from a responsive helpdesk staffed by knowledgeable professionals who resolve IT issues quickly to keep your team productive.

Cybersecurity Solutions

Protect your business with multi-layered cybersecurity, including endpoint security, threat monitoring, and mandatory protective measures for every client.

Server & Workstation Management

Receive expert maintenance, patching, and management of all workstations and servers to optimize performance and security.

Co-Managed IT Services

Leverage co-managed IT support to supplement your in-house team, providing overflow resources and specialized expertise when needed most.

IT Projects & Deployments

Streamline IT projects from planning to execution, including cloud migration, infrastructure upgrades, and technology deployments.

IT Consulting & Planning

Get insightful IT consulting and strategic planning to align technology investments with your evolving business goals.

Asset & Inventory Management

Ensure every device is tracked, updated, and secured with comprehensive asset and inventory management for total visibility and control.

Backup & Disaster Recovery

Benefit from comprehensive backup and disaster recovery solutions that safeguard critical data and speed up recovery after incidents.

Proven Results: See the Impact of Expert IT Services

78%

Cyber Incidents Top Threat

4.2 hr

Avg Issue Resolution Time

950

End Users Supported

Proactive IT management strategies enhancing success for small businesses with tailored IT Services for Small Business.

Proactive IT Management for Lasting Business Success

Unlock reliable, strategic IT support designed for small businesses. Every service includes proactive monitoring, dedicated helpdesk access, and expert guidance to reduce downtime and keep your technology running smoothly. Connectability’s focus on process, accountability, and measurable standards means your IT works for you, streamlining operations and enabling growth.

Tailored IT Services for Small Business, empowering growth with comprehensive technology solutions.

Comprehensive IT Solutions That Enable Growth

  • Protects your business from cyber threats with mandatory security standards for every client.
  • Delivers rapid response and ongoing issue resolution from a highly rated support team.
  • Ensures all systems are documented, monitored, and maintained for maximum uptime.
  • Scales IT resources as your business grows, so technology is never a bottleneck.
  • Provides expert advice to help you make informed technology decisions that support your goals.

Request a Consultation for Tailored Small Business IT Services

Experience secure, reliable IT support that grows with your business needs.

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Expert consultant providing strategic IT services for small business, ensuring trusted guidance and support.

Trusted Expertise and Strategic IT Guidance

Experience the confidence of IT systems managed by proven professionals. Connectability’s seasoned team brings over 30 years of small business IT experience and a consultative approach to every engagement. You get strategic advice, regular reviews, and actionable insights to strengthen your IT infrastructure and support your long-term success.

Dependable IT Services for Small Business, allowing you to concentrate on growth and success without tech worries.

Reliable IT Support That Lets You Focus on Business

Minimize risks and maximize productivity with technology that just works. With Connectability, you benefit from standardized processes, measurable outcomes, and a strong commitment to client satisfaction. Focus less on tech problems and more on growing your business, supported by a responsive, knowledgeable IT partner every step of the way.

Frequently Asked Questions

You get comprehensive support designed for small businesses, covering proactive cybersecurity, server and workstation management, infrastructure support, and reliable helpdesk assistance. Services are tailored to your business size and needs, ensuring you meet a minimum standard of security and benefit from responsive, accountable support. Project-based work and overflow resources for your internal IT team are also available as needed.

Your business benefits from mandatory, proactive cybersecurity measures that help prevent incidents before they happen. With robust protections in place, you reduce the risk of data breaches and downtime. Ongoing monitoring, regular updates, and strategic guidance ensure you stay ahead of evolving threats and regulatory requirements, giving you peace of mind.

The process starts with a consultative assessment of your current IT environment. Next, a custom plan is developed to address your needs and meet security standards. Onboarding involves clear documentation, transparent communication, and quick integration with your existing systems. Ongoing support is provided through a responsive Toronto-based team, ensuring issues are resolved efficiently.

Youll notice improvements in reliability and security soon after onboarding, often within the first month. The transition is managed to minimize downtime and disruption. Most small businesses experience faster response times, fewer IT headaches, and clearer IT planning right away, with ongoing benefits as your partnership continues.

Your business benefits from over 30 years of local expertise, a mandatory proactive security approach, and a Toronto-based team focused on measurable results. Dedicated to high customer satisfaction, youll receive strategic, consultative support, not just quick fixes. Consistently low client churn and high CSAT scores show a proven track record of building long-term, trusted relationships.