Empowering Small to Medium-sized Businesses with Stress-Free IT Solutions

Secure, reliable, and proactive IT support to keep your business running smoothly.

At Connectability, we know that you want to be a successful, respected industry leader. In order to do that, you need a stable network, strong cybersecurity protections, and responsive support from a team of technology experts. The problem is, unresponsive IT, network issues, and the increasing threats from cyber attacks make you feel frustrated, anxious, and overwhelmed.

 Schedule Your Discovery Call

Small Business IT Support

We believe you shouldn’t have to worry about whether your IT provider will get back to you in an emergency, or whether you have the right cybersecurity in place.

We understand you don’t have a massive budget for IT, or the time to manage this growing complex spiderweb of responsibilities, which is why we’ve invested the last 3 decades in building and refining a service where we act as an IT partner, not a computer fixer – we are an extension of your team, and we include monetary service guarantees.

Here’s how we do it:

Step 1

Schedule Your Risk Assessment Consultation

 Schedule Your Discovery Call

Step 2

We Conduct a Confidential and Non-Disruptive Assessment to Deliver A Report Of Finding And Action Plan

Step 3

We Help You Implement The Plan And Gain Peace Of Mind

Business IT Support

So, schedule your risk assessment consultation now. And in the meantime, read this free report on Toronto IT buyer’s guide for small to medium businesses, so that you can avoid losing opportunities because of cybersecurity threats, damaging customer satisfaction due to an unstable network, or worrying about financial losses from phishing emails. Instead, enjoy worry-free IT with simple processes from people who care about your business.

Hear What our Customers Have to Say

Provides Multiple Tech Solutions At Record-Breaking Time

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel Cathy Matyskiel Office Manager
MD+A Health Solutions
Resolves Technology Issues Promptly and Competently

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way.

Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck Rae Roebuck Partner
First Leadership Limited
Dependable And Available Whenever You Need Support

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.

Marian Bukal Marian Bukal IT Director
Plastic Dress-Up
No Headache IT Support

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford Liz Gayford Chief Financial Officer
Creative Outdoor Advertising
Dependable and Affordable IT Support

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Michael Issaev Michael Issaev Chief Technology Officer
Patient News

Why Cybersecurity matters to small to medium sized businesses

In today’s digital landscape, small to medium sized businesses (SMBs) are increasingly targeted by cybercriminals. Understanding the risks and implementing robust cybersecurity measures with a qualified IT partner are essential to protect your business.

Key Statistics about Cybersecurity for Small to Medium-sized Businesses:

  • High Risk of Cyber Attacks: 78% of smaller organizations identified cyber incidents as their top threat in 2024, and 32% the companies consider the “lack of qualified IT or security staff” as their top challenge. “My business is too small for cyber criminals to target” is a common myth, as 61% of cyberattacks were aimed at SMBs (small to medium sized businesses) in 2023.
  • Financial Impact: According to an IBM report in 2023, the average cost of a data breach for companies with fewer than 500 employees was $3.31 million, marking an annual increase of $390K (+13.4%).
  • Business Continuity Threats: 50% of small to medium-sized businesses have been victims of cyber attacks, and over 60% of those attacked go out of business.
  • Increased Targeting: Small businesses are three times more likely to be targeted by cybercriminals than larger companies.

Common Cyber Threats Facing SMBs:

  • Phishing Attacks: Deceptive attempts to obtain sensitive information.
  • Ransomware: Malicious software that encrypts data, demanding payment for release.
  • Data Breaches: Unauthorized access to confidential business or customer information.
  • Business Email Compromise: Fraudulent email schemes targeting business funds or data.

Consequences of Inadequate Cybersecurity:

  • Financial Losses: Significant costs associated with responding to attacks and restoring operations.
  • Reputational Damage: Loss of customer trust and potential business opportunities.
  • Operational Disruption: Downtime affecting productivity and service delivery.
  • Legal and Regulatory Penalties: Non-compliance with data protection laws leading to fines.

Cybersecurity for SMB

Business IT services

Investing in robust cybersecurity measures is not just a necessity but a strategic move to ensure the longevity and success of your business. Our tailored IT support services are designed to protect SMBs from evolving cyber threats, allowing you to focus on what matters most – growing your business.

Contact us today to learn how we can help secure your business against cyber threats.

Partner with Connectability for Reliable Managed IT Support in Toronto

Your business deserves an IT partner who not only understands your needs but also works proactively to keep your technology running at its best. With Connectability’s Managed IT Services, you gain access to expert support, advanced cybersecurity, and strategic IT consulting tailored to your goals.

Let us take the complexity of IT off your plate so you can focus on growing your business. Contact Connectability today to discover how our Managed IT Services can transform your technology into a competitive advantage.

You can also reach us by calling 416-966-3306 or at [email protected].

FAQ’s

Why do small to medium-sized businesses need Managed IT Support?

Small to medium-sized businesses (SMBs) often lack the resources to maintain a full-time, in-house IT department. Dedicated IT support from an MSP (Managed Service Provider) is like having an extension of your own team who understands you IT environment and ensures your systems are secure, reliable, and optimized, allowing you to focus on growing your business while minimizing downtime and security risks.

What cybersecurity risks do SMBs face?

SMBs are prime targets for cybercriminals due to limited resources and less robust security measures. Common threats include phishing attacks, ransomware, data breaches, and business email compromise. Without proper protection, these threats can lead to financial losses, reputational damage, and operational disruptions.

How can Connectability help my small business stay secure and efficient?

We’ve been serving SMBs in the Greater Toronto Area for 30 years, providing services including Cybersecurity, Cloud Solutions, IT Consulting, Data Backup & Recovery, Help Desk Support, and Remote Monitoring & Management (RMM), ensuring your business is always protected and prepared for the future.

How much does IT support cost for SMBs?

The cost of IT support for SMBs depends on the level of service, support hours, and security features your business requires. We offer fully managed IT services with tailored packages that include different layers of support, security tools, and proactive monitoring. Whether you need basic support or a comprehensive solution with advanced security measures, our flexible plans are designed to scale with your business needs, ensuring you only pay for what you require.

What happens if my business suffers a cyber attack?

In the event of a cyber attack, our team will immediately work to mitigate the damage, recover lost data, and restore your systems. Most importantly, we continuously monitor your systems to detect and prevent attacks before they happen. We also check in regularly to conduct security audits, assess risks, and implement stronger security measures to safeguard your business from future incidents.

Do you offer remote or on-site IT support?

We offer both remote and on-site IT support to meet the needs of your business. Our team of senior technicians is based in Toronto, allowing us to provide on-site assistance when necessary. For most issues, we can resolve them quickly through remote support, ensuring your systems are efficiently monitored and managed, regardless of location.

How do I get started with IT support for my business?

Getting started is easy! Simply book a free discover call (insert the link of the discovery call pop-up) with us, and we’ll assess your business needs to create a tailored IT support plan that fits your specific requirements.