Main Office:
Streamline your IT purchasing with expert guidance and proven, secure solutions.
Reduce costly procurement mistakes by leveraging 30+ years of IT purchasing expertise and documented best practices.
Accelerate technology adoption with tailored recommendations that align to your goals and proven industry standards.
Mitigate security risks by implementing minimum protection standards on every device and software purchase.
Eliminate vendor confusion with transparent, consultative support and objective product comparisons for every budget.
Gain peace of mind with high CSAT scores and low churn rates, proving long-term client satisfaction in IT procurement.
See how streamlined IT procurement has made a measurable difference for real organizations.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Connectability’s vendor selection process is rooted in over 30 years of industry expertise and established relationships. You receive objective, requirements-driven recommendations with full transparency on cost, support, and lifecycle management. Every vendor and product is carefully vetted for reliability, security compliance, and long-term value. This approach minimizes risk and ensures all technology aligns with your operational and cybersecurity standards.
Each IT purchase is based on a deep understanding of your organization’s needs. Connectability’s team conducts thorough needs assessments, mapping current pain points and future goals to the right technology solutions. The result is a tailored procurement strategy that integrates seamlessly with your infrastructure, supports your staff, and adapts as your business grows. Expect reduced waste, improved ROI, and strategic IT alignment.
Procurement at Connectability always prioritizes security. Every device, software, and service is evaluated against minimum cybersecurity standards to safeguard your business from evolving threats. You benefit from a proactive approach where risk is identified and mitigated before purchase, not after. This ensures your organization’s IT investments are resilient, compliant, and future-proofed from day one.
From initial consultation to order placement and delivery, every step of the procurement process is documented and managed for accountability. Connectability’s process-driven approach means you see clear timelines, detailed communication, and measurable outcomes at every stage. This minimizes the risk of delays or errors, and ensures your technology arrives on time and as specified, ready for deployment.
Connectability’s team delivers transparent, timely support throughout the lifecycle of your IT assets. You get ongoing advice for licensing renewals, warranty management, and product updates, eliminating guesswork and costly lapses. With proactive reminders and a responsive support team, your technology remains current, secure, and optimized for your evolving needs.
You gain access to objective, vendor-neutral comparisons and expert negotiation on pricing and terms. Connectability’s consultative approach ensures you always receive the best value and fit for your requirements. By leveraging long-standing vendor relationships and deep market insight, you benefit from cost savings, favorable terms, and solutions that deliver measurable business outcomes.
End Users Supported
Customer Satisfaction
Issue Resolution Time
Confidently source the right technology for your business. Connectability’s IT Procurement Services combine decades of hands-on experience with deep vendor relationships and a consultative approach. Every purchase is guided by strategic insight, cybersecurity requirements, and a commitment to maximizing your ROI. Gain a trusted partner who ensures every investment meets your operational needs and future growth.
Experience hassle-free IT purchasing and boost operational efficiency today.
Stay ahead of evolving technology needs and market trends. Connectability’s procurement team continuously tracks software, device, and licensing innovations, ensuring your organization invests in compatible, future-ready solutions. From initial needs assessment to post-purchase support, you receive measurable value and ongoing guidance, keeping your IT infrastructure agile and cost-effective.
You get end-to-end support for all your IT purchasing needs, from sourcing and recommending hardware or software to managing vendor relationships and negotiating pricing. Your solutions are always aligned with your security requirements, and every recommendation considers long-term value, scalability, and local compliance. This approach saves you time, reduces risk, and ensures technology fits your organizations goals.
By using IT procurement services, you can:
The process starts with an assessment of your needs and objectives. Next, you receive tailored recommendations and quotes, including compliance checks for security. Once you approve, procurement, deployment, and configuration are coordinated for you. Ongoing support helps ensure your new technology integrates smoothly and continues to meet your requirements.
Timelines depend on your requirements and product availability, but most standard procurement projects are completed within a few days to two weeks. You receive clear updates at every stage, so you always know what to expect. For urgent needs or complex orders, turnaround times are discussed upfront to align with your business priorities.
You benefit from over 30 years of local IT expertise, a deep commitment to proactive cybersecurity, and a proven track record of high client satisfaction. Every recommendation is based on documented processes and measurable standards, ensuring accountability and transparency. Support is responsive, strategic, and tailored to your organizations unique needs in the Toronto business landscape.
