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Reliable IT support that keeps your business running smoothly, backed by over 30 years of proven expertise.
End costly downtime with proactive monitoring, Connectability’s 30+ years’ experience delivers stability you can measure.
Stay protected with mandatory cybersecurity standards for every client, reducing threats before they impact your business.
Scale confidently with flexible support models, from fully managed to co-managed IT, tailored for your unique needs.
Eliminate IT headaches with rapid, knowledgeable support from a responsive local team committed to your satisfaction.
Gain strategic value from documented processes and measurable outcomes, proven by high CSAT and low churn rates.
Hear how Connectability delivers responsive, secure, and reliable IT support that empowers organizations.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Enjoy uninterrupted operations with ongoing infrastructure support. Connectability’s experienced technicians proactively monitor, maintain, and optimize your IT environment to prevent issues before they disrupt your business. This includes patch management, network health checks, and regular performance evaluations. The result is reduced downtime, improved reliability, and a stable foundation for all your business technology needs.
Minimize risks with mandatory cybersecurity measures built into every support plan. Connectability enforces a baseline of robust protections, including threat detection, endpoint security, and continuous vulnerability assessments. This proactive approach ensures all systems meet strict security standards, helping you stay ahead of emerging threats and regulatory requirements while keeping your data safe.
Maximize efficiency with expert server and workstation management. From configuration and updates to troubleshooting and lifecycle planning, your systems run at peak performance. Connectability’s team applies documented best practices and measurable standards, reducing technical headaches and allowing your employees to work without interruption or productivity loss.
Accelerate your IT initiatives with project-based support tailored to your specific goals. Whether rolling out new technology, migrating infrastructure, or implementing upgrades, Connectability provides detailed project planning, execution, and post-launch support. This ensures your projects are delivered on time, on budget, and aligned with your business objectives.
Empower your internal IT team with overflow and co-managed support. When workloads spike or specialized expertise is needed, Connectability seamlessly integrates as an extension of your team. Benefit from rapid issue resolution, additional resources, and access to a broad knowledge base, so your IT team can focus on strategic priorities without sacrificing support quality.
Experience responsive, people-focused service from a trusted local team. Connectability’s support is backed by a commitment to high customer satisfaction, with fast response times and solutions-oriented communication. Your organization receives the personal attention of a family-owned provider, with the professionalism and process maturity of a leading managed IT firm.
Cyber Incidents Top Threat
Cyberattacks Targeted SMBs 2023
Recurring IT Issues Reduced (3 Mo)
Connectability’s IT Support Services deliver peace of mind and measurable business results. With over 30 years supporting organizations across diverse sectors, you receive a consultative and proactive approach tailored to your needs. Count on reliable infrastructure, minimized downtime, and a support experience rooted in clear accountability, documented standards, and high client satisfaction. Expert guidance helps your technology evolve with your business, without surprises.
Unlock higher productivity and security with expert-managed IT support solutions.
Unlock long-term value with strategic IT support designed around your goals. Connectability partners with you to ensure technology drives, not hinders, your business. From infrastructure upgrades to project-based work, every engagement is tailored to reduce risk, control costs, and support your growth. Consistently high CSAT scores and low churn rates reflect a commitment to client success and satisfaction.
You get comprehensive support across your entire IT environment. This includes server and workstation management, proactive maintenance, cybersecurity monitoring, network troubleshooting, and help desk support. Project-based work and acting as an overflow resource for your in-house IT team are also available, so your business stays productive and secure without gaps in coverage.
With IT support services, you reduce downtime, strengthen your cybersecurity posture, and gain access to a responsive, knowledgeable team. You can focus on business growth while your technology runs smoothly, backed by measurable standards and accountability. Consistent support helps you avoid costly disruptions and keeps your systems up to date with the latest best practices.
Your protection is prioritized with a minimum cybersecurity standard for all clients. The approach includes proactive threat monitoring, multi-layered security solutions, and regular updates to minimize risk. Instead of waiting to fix problems, you benefit from ongoing, strategic guidance to keep your data and systems secure at all times.
Onboarding can typically be completed within a few days to a couple of weeks, depending on the complexity of your environment. The process starts with an initial assessment to understand your unique needs, followed by a detailed onboarding plan to ensure a smooth transition with minimal disruption to your operations.
You benefit from over 30 years of local expertise, a consultative and strategic approach, and a commitment to proactive security. A high customer satisfaction score and low client churn rate reflect the dedication to long-term partnership. Being Toronto-based and family-owned ensures a personal, accountable service tailored to your business needs.
