Main Office:
Cloud infrastructure that reduces risk and friction.
Stop cloud sprawl with documented processes backed by over 30 years of IT experience.
Reduce downtime risk with proactive cloud planning from a SOC2 compliant IT provider.
Avoid repeat cloud issues with structured support that has reduced recurring IT problems by 43%.
Keep files retrievable with cloud backup guidance trusted by more than 500 businesses.
Simplify vendor problems with one accountable contact and service guarantees that include credits.
Organizations rely on Connectability for practical advice, secure access, and dependable support.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
A strong cloud strategy starts with understanding how your people work, where data lives, and which systems cannot afford disruption. Connectability reviews your current environment, business goals, security requirements, and support pain points before recommending a public, private, or hybrid approach.
You receive clear options that compare performance, cost, risk, and management needs, so cloud decisions feel practical instead of overwhelming.
Hybrid cloud can reduce friction when some systems need local performance while others benefit from cloud flexibility. Connectability helps design the right balance between on-premise infrastructure, cloud applications, file access, backup, and user permissions.
The goal is a connected environment where staff can work reliably, critical systems remain accessible, and growth does not require constant rework.
Cloud access needs to be convenient without creating unnecessary exposure. Connectability helps configure secure user access, identity controls, permissions, and practical safeguards that support productivity while reducing avoidable risk.
As a SOC2 compliant provider with a proactive security mindset, Connectability focuses on preventing issues before they become disruptions, breaches, or repeated support problems.
Cloud backup and disaster recovery planning help keep important files retrievable when hardware fails, data is deleted, or systems are interrupted. Connectability helps review backup coverage, recovery expectations, retention needs, and restore processes.
This gives your organization a clearer continuity plan, with documented steps and support designed to reduce downtime and make recovery less stressful.
Cloud migrations often involve software vendors, licensing questions, user access changes, data movement, and unexpected workflow issues. Connectability coordinates the moving parts with repeatable processes, checklists, and knowledge base updates.
That structure helps reduce confusion during the transition and gives your team one accountable point of contact for cloud-related vendor and support issues.
Cloud environments need ongoing attention after launch. Connectability provides proactive support that looks for recurring issues, access problems, backup concerns, security gaps, and opportunities to improve workflows.
With service guarantees, knowledgeable assistance, and a track record of reducing recurring IT issues by an average of 43% after 3 months, your cloud systems stay better supported over time.
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Public and hybrid cloud should make work easier, not harder to manage. Connectability helps you choose the right mix of cloud and on-premise infrastructure based on security, access, performance, continuity, and cost.
With documented processes, proactive support, and over 30 years of IT experience, your cloud environment is planned around practical outcomes: fewer disruptions, clearer ownership, and systems your team can rely on.
A stronger cloud plan starts with understanding what needs to stay accessible, protected, and controlled.
Get a practical plan to reduce cloud risk and downtime.
Cloud decisions should not leave you guessing. Connectability presents multiple solutions to simplify decision-making, helping you compare cost, risk, performance, and support needs before changes are made.
That advisory approach helps prevent avoidable spend, unclear responsibilities, and rushed migrations. You get a cloud environment that supports productivity today while staying scalable for future growth.
A public/hybrid cloud solution is designed to combine scalable public cloud resources with the security and control of local or private infrastructure. This approach gives you reliable access to applications and files, tailored security protocols, and seamless integration with existing systems. You benefit from reduced downtime risk, clear data ownership, and the flexibility to adjust resources as needs change.
Public/hybrid cloud reduces recurring IT issues by using proactive monitoring, standardized processes, and a focus on preventing problems before they cause disruption. You gain structured support that has led to a 43% drop in repeat IT problems for similar organizations. The result is fewer interruptions, more predictable performance, and less time spent troubleshooting technology.
The migration process starts with a detailed assessment of your current systems, data, and workflows. From there, you receive a tailored plan that aligns cloud, on-premise, and local requirements. The team manages each step: mapping data, coordinating with vendors, minimizing downtime, and ensuring secure access for your staff throughout the transition.
Costs and timelines depend on your business size, data complexity, and specific cloud requirements. You receive upfront, transparent estimates based on an initial assessment, with options that fit budget constraints for both nonprofits and growing businesses. Timelines are clearly communicated and projects are structured to avoid unnecessary disruption or hidden expenses.
Key differentiators include service guarantees with financial credits for missed response times, a 60-day money-back guarantee, and a SOC2 compliant approach for security and reliability. You get access to over 30 years of IT expertise, documented processes, and a single point of contact for all cloud-related vendor issues. More than 500 businesses trust this approach to keep cloud environments accessible, secure, and simple to manage.
