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Secure cloud desktops with proactive IT support.
Stop desktop downtime with proactive support backed by over 30 years of IT experience.
Reduce recurring access issues with documented processes that improve consistency and accountability.
Protect cloud desktops with required cybersecurity baselines supported by SOC2 compliance certification.
Simplify vendor issues through one IT contact that coordinates hardware, software, and access concerns.
Make confident decisions with a report of findings and customized action plan before you invest.
See why organizations trust Connectability for responsive, proactive, and knowledgeable support.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
A cloud desktop environment begins with a clear assessment of users, applications, permissions, connectivity, and current pain points. Connectability documents what your staff needs to access, where workflow issues appear, and which risks should be addressed before changes are made.
You receive practical recommendations, not a one-size-fits-all setup. The goal is to create a desktop plan that improves reliability, simplifies support, and avoids unnecessary spend.
Cloud Desktop gives staff a consistent workspace while keeping business data easier to control. Connectability helps configure access policies, user roles, and security requirements so the right people can reach the right resources without adding avoidable complexity.
This approach supports daily productivity while reducing the risk of unmanaged files, inconsistent settings, and repeated access problems that slow teams down.
Moving desktops to the cloud can affect applications, files, user profiles, printers, permissions, and vendor systems. Connectability manages the transition with checklists, testing, coordination, and clear communication so disruption is reduced during the change.
The process focuses on business hours readiness, reliable file retrieval, and practical issue resolution before staff lose time troubleshooting preventable problems.
Cloud desktops need ongoing care after launch. Connectability monitors the environment, reviews recurring issues, updates documentation, and helps identify potential problems before they affect users.
Support is handled with repeatable processes and knowledge base updates, giving your team a more consistent experience. Over time, this helps reduce friction, improve response quality, and support better long-term IT decisions.
A secure cloud desktop setup should include more than login access. Connectability applies required cybersecurity baselines, reviews access controls, supports backup planning, and helps reduce exposure from unmanaged devices or inconsistent configurations.
Security is framed as risk reduction and preparedness, with practical controls that support continuity without turning every decision into a technical burden.
Cloud desktops often involve multiple software, hardware, connectivity, and licensing providers. Connectability acts as a single point of contact for IT-related vendor issues, helping reduce back-and-forth and confusion when something affects user access.
This coordination keeps accountability clear, speeds up troubleshooting, and helps ensure your desktop environment continues to support daily operations as your needs change.
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Cloud Desktop should make work easier, not add another layer of IT complexity. Connectability helps you centralize desktop access, user settings, applications, and security so staff can work with less disruption.
With documented processes, proactive support, and practical recommendations, your environment is designed for business continuity, reliable file retrieval, and fewer repeat problems.
A stronger desktop environment starts with clear operating controls.
Get a practical plan for secure, reliable desktop access.
Cloud Desktop planning should fit your users, budget, and workflow. Connectability reviews your current environment, identifies access gaps, and presents multiple solutions that simplify decision-making.
The result is a practical path forward: less time lost to workstation issues, better visibility into risk, and a scalable desktop experience without unnecessary costs.
You get a fully managed desktop environment hosted securely in the cloud, complete with centralized access to applications, consistent user permissions, and built-in cybersecurity protections. Support includes proactive monitoring, daily business-hour availability, backup and recovery planning, and a single contact point for vendor coordination. Everything is designed to improve continuity, minimize downtime, and keep your team working smoothly.
Cloud desktop centralizes your desktop environment, making updates, security, and troubleshooting faster and more consistent. This reduces recurring access problems and ensures that staff spend less time dealing with workstation issues. Documented processes and proactive monitoring help identify risks early, so problems can be resolved before they disrupt your operations.
The process starts with a detailed assessment of your current environment, including user needs, application requirements, and security risks. You’ll receive a report of findings and multiple recommended solutions, allowing for clear decision-making. Once a plan is chosen, migration is handled with checklists, vendor coordination, and user training to ensure a smooth transition with minimal disruption.
Deployment time varies based on the number of users, complexity of your applications, and level of customization needed. Most small to mid-sized organizations can expect a timeline of a few days to several weeks. Costs are influenced by user count, required storage, security needs, and any legacy systems that need integration, but the process is always tailored to your budget and workflow.
You benefit from over 30 years of IT experience, proven reductions in recurring IT issues, and strong guarantees like response credits and a 60-day money-back option. The service emphasizes proactive support, clear documentation, and accountability, with SOC2-certified processes and a focus on business continuity. You also gain a single point of contact for all IT vendor issues, helping you avoid unnecessary costs and complexity.
