Main Office:
Cloud guidance that reduces risk and confusion.
Avoid cloud sprawl with prioritized guidance backed by over 30 years of IT experience.
Reduce recurring IT issues with cloud recommendations tied to proven process and documentation.
Improve security decisions with SOC2-certified practices and practical risk assessment support.
Control cloud costs with tailored plans trusted by over 500 businesses.
Keep projects moving with service guarantees that include credits if response times are missed.
See why organizations trust Connectability to simplify decisions and reduce IT friction.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
As of May 2019, Connectability has been managing our IT needs and has given me peace of mind about the reliability of our IT systems. Connectability is reliable and responsive and provides me with resources and solutions that enable my team to be successful. Whatever your needs are, whether it is cyber security or infrastructure support, they have knowledgeable engineers who can help. Plus, they offer a solid guarantee.
Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.
Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.
Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I’m unable to solve the problem or I don’t have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.
The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.
That level of trust has really given me the peace of mind that our IT operations are being taken care of effectively. I also feel like they really have our best interest in mind – something you don’t get from every IT provider. If you have any doubts, I recommend reaching out to their CEO Ted and scheduling a call!
They have provided us with great service and the comfort of knowing that if we have a problem, they quite often know about it before we do, and fix it with minimal down time, if any at all.
Cloud readiness starts with a clear view of your current systems, users, applications, risks, and constraints. Connectability reviews the environment, documents gaps, and identifies where cloud services can improve reliability, secure access, backup readiness, and productivity.
The result is a practical report of findings with prioritized recommendations, so decision-makers can see what needs attention now, what can wait, and which changes offer the strongest operational value.
Cloud migration should be planned around business continuity, user impact, and supportability. Connectability helps map workloads, dependencies, permissions, backups, and vendor requirements before changes begin, reducing the risk of downtime or missed details.
You receive a structured migration plan with clear steps, timing considerations, and fallback planning, helping teams move to cloud services with less confusion and fewer interruptions to daily work.
Cloud security decisions affect access control, data protection, cyber risk, and compliance exposure. Connectability reviews authentication, permissions, backup practices, device access, and administrative controls to identify areas for improvement before major issues arise.
Recommendations focus on practical protection, including secure configuration guidance, user awareness considerations, documented standards, and risk-based priorities that help your organization minimize IT risk without unnecessary complexity.
Cloud costs can rise when services are selected without a clear plan. Connectability helps assess what your organization actually needs, where licenses or services may be underused, and which options align with your budget and long-term objectives.
You get multiple solutions that simplify decision-making, including cost-conscious recommendations, phased implementation options, and guidance that balances performance, security, continuity, and support requirements.
Cloud environments still need dependable backup and recovery planning. Connectability reviews how important files, applications, and configurations are protected, then helps identify improvements that keep important files retrievable if something goes wrong.
The consulting process considers recovery priorities, business continuity needs, vendor dependencies, and documented procedures, giving your team clearer expectations for how cloud systems will be protected and restored.
Cloud projects often involve software providers, hardware vendors, internet providers, and internal stakeholders. Connectability acts as a single point of contact for IT-related vendor issues, helping reduce back-and-forth and keeping technical decisions coordinated.
This support helps avoid conflicting recommendations, missed responsibilities, and unresolved issues, giving your organization a clearer path from planning through implementation and ongoing support.
Customer Satisfaction Rating
Client Retention Rate
Recurring IT Issues Reduced After 3 Mo
Cloud consulting should make daily work easier, not more complicated. Connectability helps identify where cloud services can improve access, security, backups, collaboration, and long-term scalability.
You get practical recommendations, clear priorities, and multiple solutions that simplify decision-making, so cloud investments support real business needs instead of adding avoidable cost or confusion.
Cloud consulting helps put the right pieces together.
Get a practical cloud roadmap that reduces risk and improves clarity.
The right cloud strategy reduces friction across your organization. Connectability focuses on continuity, retrievable files, secure access, and stable systems that support how your team actually works.
Recommendations are documented, prioritized, and aligned with long-term objectives, helping you avoid one-off fixes and build a cloud environment that can be supported with confidence.
Cloud consulting includes a full review of your current IT systems, applications, and workflows. You receive clear recommendations for cloud services that improve access, security, backup, and team collaboration. The guidance prioritizes solutions that fit your budget and goals, with options to minimize downtime and reduce recurring IT issues. Support also covers planning migrations and coordinating with vendors as your single point of contact.
Cloud consulting helps identify risks and gaps before they lead to repeated problems or outages. By mapping your workflows and reviewing past incidents, you get a tailored plan that prevents common disruptions, secures important files, and ensures backup systems are reliable. On average, organizations see a 43% reduction in recurring IT issues after acting on these recommendations, leading to fewer interruptions for your staff.
The process starts with a confidential assessment of your infrastructure, applications, and user needs. You receive a detailed report outlining areas for improvement, prioritized solutions, and a clear action plan. The next steps include discussing migration timelines, minimizing impact on your staff, and documenting every recommendation so you can make informed decisions without confusion or disruption.
Cloud consulting costs depend on the size of your environment, number of users, and the complexity of your goals. You receive transparent pricing and multiple solution options to fit your budget. Most initial assessments and roadmaps are completed within two to three weeks, with clear milestones and no hidden fees. Flexible scheduling ensures minimal disruption to your daily operations.
You benefit from over 30 years of IT experience, SOC2-certified practices, and a proven track record of reducing recurring IT issues by an average of 43% within three months. The approach emphasizes practical business outcomes, like fewer disruptions, improved security, and ongoing support, rather than just technical upgrades. Service guarantees include real financial credits if response times are missed, and you always have a single point of contact for all cloud and vendor issues. Over 500 organizations in the Toronto area trust this consistent, documented, and client-focused approach.
