Main Office:
Free your IT team from the break/fix cycle with deep, responsive co-managed support.
Eliminate IT team burnout with overflow support and proven 30+ years of expertise backing you up.
Reduce downtime and ticket backlogs through rapid response SLAs and a dedicated support team.
Strengthen your security posture with mandatory, proactive safeguards, no compromises allowed.
Scale confidently with project-based expertise, infrastructure management, and proven documentation standards.
Boost reliability and CSAT by partnering with a family-owned provider with a high client retention rate.
Experience the difference of a responsive, knowledgeable, and truly collaborative IT partner.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Alleviate daily IT pressure with Connectability’s overflow support. When your internal team is overwhelmed, access a team of experienced professionals who instantly boost your capacity. Benefit from a proven escalation path, rapid ticket resolution, and the ability to handle spikes in demand, without the cost or delay of hiring. Your end users enjoy consistent support, and your team regains the breathing room to focus on strategic projects.
Protect your organization with mandatory, proactive cybersecurity, never an afterthought. Connectability’s security protocols are applied across all client environments to minimize risk, with advanced threat prevention, real-time monitoring, and compliance support. This approach means your organization stays ahead of evolving threats and meets industry best practices, providing confidence that your data and systems are always safeguarded.
Get reliable, expert management for your servers and workstations. Connectability’s team brings decades of hands-on experience, using standardized processes to ensure patching, updates, and health checks are never missed. This minimizes downtime, optimizes performance, and allows your internal staff to focus on higher-level initiatives, knowing the essentials are always covered and compliant with your standards.
Seamlessly execute major IT initiatives, whether migrations, upgrades, or new deployments, with access to Connectability’s project expertise. Your team benefits from proven project management, clear documentation, and seasoned specialists who can step in at any stage. Projects stay on track and on budget, and knowledge is transferred back to your in-house staff for ongoing support.
Maintain accountability and transparency with Connectability’s documented processes and measurable standards. Every service engagement is governed by clear SLAs, process documentation, and regular reporting. This ensures you have complete visibility into performance, compliance, and outcomes, building trust and enabling informed decision-making within your IT team and leadership.
Tap into a deep bench of IT certifications and industry experience. Connectability’s team brings diverse technical skills, up-to-date training, and decades of collective expertise to every engagement. This enables your organization to solve complex challenges quickly, adopt best practices, and confidently support new technologies as your business evolves.
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Stop firefighting and start driving results. With Connectability, IT managers gain a strategic, experienced partner that acts as a true extension of your team. Access deep technical expertise, flexible co-managed options, and documented processes that deliver measurable uptime and end-user satisfaction. Stay ahead of issues and focus on high-value IT initiatives, knowing a trusted support team is always behind you.
Empower your IT team with proven support, faster response times, and peace of mind.
Move from reactive to proactive IT management. Connectability’s consultative approach ensures your environment is always up-to-date, secure, and aligned with business goals. Rely on a responsive, knowledgeable partner who champions best practices, accountability, and your long-term success, so you never have to choose between daily support and strategic progress.
You gain access to co-managed IT support that boosts your team’s capacity without needing to hire additional staff. The service covers infrastructure management, server and workstation support, project-based work, and overflow assistance during busy periods. Your IT team can focus on strategic initiatives while routine maintenance, help desk tickets, and cybersecurity are handled by a dedicated partner with over 30 years of expertise.
By providing overflow support and rapid-response SLAs, your team is freed from constant firefighting and ticket backlogs. This approach ensures issues are resolved quickly, reducing downtime for your users. Mandatory, proactive security measures also prevent disruptions caused by cyber threats, letting your team focus on high-value projects instead of reactive troubleshooting.
You start with a thorough assessment of your current IT environment, followed by a tailored transition plan. Detailed documentation and measurable standards are established to ensure seamless collaboration. Ongoing communication and regular reviews keep your IT operations aligned with business goals, all supported by a Toronto-based team that understands your local needs.
Pricing is based on your organization’s size, complexity, and required level of support, transparent quotes are provided after an initial assessment. Services can typically begin within days of agreement, thanks to a streamlined onboarding process and an experienced local team ready to integrate with your workflow.
You benefit from a partner with over 30 years of experience, high customer satisfaction, and a proven track record of helping Toronto-area businesses scale securely. Unlike traditional firms, IT managers services mandate proactive cybersecurity, provide flexible co-managed options, and use documented, accountable processes to deliver measurable results. The family-owned approach ensures reliability, responsiveness, and a long-term commitment to your success.
