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Strategic IT partnership that fuels innovation and minimizes risk for technology leaders.
Bridge skill gaps and scale your tech team with a certified, low-churn partner that augments IT leadership.
Protect your organization with mandatory baseline cybersecurity, exceeding industry best practices.
Ensure IT aligns with business growth through strategic consultative planning and board-level reporting.
Experience consistently high satisfaction with a proven team and processes built on 30+ years of expertise.
Rely on rapid response and transparent accountability for infrastructure, projects, and vendor management.
Hear how CIOs and CTOs achieve strategic outcomes with a trusted IT partner.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Unlock high-performance IT operations through continuous infrastructure monitoring, rapid issue resolution, and proactive maintenance. Certified professionals deliver ongoing management for servers, workstations, and networks, minimizing downtime and empowering your internal team to focus on strategic initiatives. Expect clear documentation, routine health checks, and technology roadmaps that align with your business priorities and compliance needs.
Strengthen your cybersecurity posture with a minimum standard of protection required for all engagements, including endpoint management, threat detection, patching, and incident response planning. Benefit from a security-first culture that emphasizes prevention over remediation and leverages industry certifications to help safeguard your organization against evolving threats and regulatory requirements.
Leverage co-managed IT support to efficiently scale your technology capacity and address gaps in expertise. Gain a flexible extension to your IT department, with project-based resources, overflow support, and knowledge transfer, without sacrificing control or visibility. Enjoy seamless collaboration, measurable service standards, and transparent reporting tailored to executive stakeholders.
Drive technology transformation with strategic consulting designed for CIOs and CTOs. Receive actionable insights, long-term planning, and executive-level communication that translates complex technology needs into board-ready business cases. Trusted advisors work alongside your leadership to deliver scalable, future-proof solutions that support growth and innovation.
Achieve vendor accountability with end-to-end management of third-party IT relationships. Streamline procurement, manage performance, and resolve escalations efficiently with a single point of contact. Detailed documentation and service level tracking ensure vendors align with your organization’s standards and strategic goals, reducing friction and optimizing your technology investments.
Ensure project success with dedicated, experienced teams that deliver on complex IT initiatives. From cloud migrations to infrastructure upgrades, benefit from defined milestones, transparent communication, and a results-driven approach. Every project is managed with meticulous attention to detail, measurable outcomes, and executive-level oversight to keep your organization on track.
Avg Issue Resolution Time
Recurring IT Issue Reduction (3 Mo)
Cyber Incidents Top Threat (2024)
Empower your IT leadership with a partner that understands the pressures of executive technology roles. Get expert support to align IT with business goals, mitigate cyber risks proactively, and deliver measurable value to stakeholders. With deep experience and a commitment to strategic thinking, expect responsive service, clear communication, and results-focused execution at every step.
Gain strategic IT clarity, reduce executive risk, and drive measurable business results.
Expect a partnership that prioritizes your organization’s unique objectives. Benefit from low client churn, high CSAT, and a leadership team committed to your long-term success. Tap into decades of experience supporting technology leaders in complex environments and drive innovation with confidence knowing your IT partner is as invested in results as you are.
The cios & ctos service provides executive-level strategic IT leadership for your organization. You gain ongoing guidance with technology planning, cybersecurity strategy, IT budgeting, risk management, and vendor oversight. This helps ensure your IT aligns with business goals and stays compliant, secure, and efficient as your needs evolve.
With cios & ctos services, you get access to deep technical expertise without the overhead of hiring an executive full-time. This means you can:
You start with a consultation to discuss your business goals and IT challenges. From there, an executive advisor works closely with you to assess your current environment, develop a tailored roadmap, and set measurable objectives. Regular check-ins and transparent reporting keep you informed every step of the way.
Pricing is based on the scope and complexity of your needs, whether you require ongoing executive oversight or project-based strategy. After an initial assessment, you receive a clear proposal outlining costs and expected timelines, so you have full visibility before moving forward.
You benefit from over 30 years of experience supporting organizations in Toronto and the GTA, a proactive security mandate for all clients, and a commitment to high customer satisfaction. A responsive, consultative team focuses on your business outcomes and delivers measurable results you can rely on.
