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Strategic IT partnership to help you scale and achieve business goals faster.
Augment your IT team’s bandwidth and capabilities, Connectability’s experienced specialists help you scale support without increasing headcount, proven by 30+ years of client success.
Resolve complex IT challenges efficiently, tap into deep technical expertise, robust processes, and a consultative approach that deliver results and peace of mind.
Strengthen your cybersecurity posture, mandatory, proactive protection for every client ensures fewer incidents and maximum business continuity.
Gain a strategic partner, Connectability aligns IT with your business goals, providing accountability and measurable standards for every project.
Reduce vendor management headaches, streamline communications and oversight with a partner known for responsiveness and client satisfaction.
Trusted by IT Directors for responsive support and strategic partnership
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Connectability’s co-managed IT services give IT Directors the flexibility to scale support quickly, without the overhead of hiring or training new staff. Benefit from on-demand access to a skilled team that understands your environment, can seamlessly fill resource gaps, and is ready to tackle urgent issues or long-term projects. This approach maximizes productivity, reduces downtime, and helps you meet business objectives efficiently.
Every client benefits from Connectability’s mandatory, proactive cybersecurity protocols. This means your organization is always protected by up-to-date, multi-layered defenses, reducing risk, limiting vulnerabilities, and ensuring regulatory compliance. The team’s deep cybersecurity expertise allows you to offload risk management, so you can focus on strategic IT priorities with confidence.
With Connectability, you gain a strategic partner who brings a consultative mindset to every engagement. Expect regular technology reviews, clear documentation, and actionable recommendations that align IT initiatives with business goals. This transparent approach ensures accountability, measurable outcomes, and provides IT Directors with the data needed to justify spend and guide decision-making.
Let Connectability streamline your IT operations by managing vendor relationships on your behalf. The team coordinates software, hardware, and cloud vendors, handling escalations, renewals, and troubleshooting, so you can focus on driving business value. This service reduces communication silos and ensures efficient, effective vendor performance across the board.
Connectability’s infrastructure support covers everything from server management to workstation maintenance. Benefit from proactive monitoring, timely updates, and rapid incident response, all delivered by technicians with decades of hands-on experience. This ensures systems are reliable, secure, and optimized for your organization’s evolving needs.
Project-based IT services from Connectability help you plan and execute technology initiatives with confidence. Whether migrating to the cloud, upgrading infrastructure, or launching a new business application, you’ll receive expert guidance, detailed roadmaps, and seamless execution that minimizes disruption and maximizes ROI.
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Unlock higher performance from your IT team by partnering with seasoned experts who understand the unique challenges facing IT Directors. Connectability brings over 30 years of experience, a proven consultative approach, and a commitment to measurable outcomes, helping you align technology with business objectives while maintaining accountability, security, and efficiency.
Empower your IT team with expert support and proven results.
Choose a partner with a proven track record of client retention and satisfaction. Connectability’s approach is built on transparency, responsiveness, and accountability, ensuring IT Directors are supported with the guidance, resources, and expertise needed to drive results, justify spend, and deliver business value.
The IT directors service delivers strategic guidance, hands-on support, and expert oversight for your entire IT environment. You gain a dedicated IT leader who manages your infrastructure, oversees security, and ensures your technology aligns with business goals. This includes proactive planning, vendor management, and acting as an extension of your internal IT team to drive results.
By leveraging IT directors, you benefit from proactive monitoring and a consultative approach that prevents problems before they disrupt your business. Your team experiences fewer outages and faster response times, allowing staff to focus on core work. Strategic planning ensures your IT investments directly support productivity and efficiency, reducing frustration and downtime.
The process starts with a detailed assessment of your current IT environment and business objectives. After understanding your needs, a strategic IT roadmap is developed, outlining priorities and measurable standards. Ongoing collaboration includes regular check-ins, continuous monitoring, and documented processes to ensure accountability and progress toward your goals.
Pricing for IT directors services is based on the size and complexity of your organization, as well as specific project or support requirements. Flexible contract terms are available to fit ongoing or project-based needs, ensuring you get the right level of guidance without long-term commitments unless desired. All terms are clearly outlined before you get started.
You benefit from over 30 years of local expertise, a Toronto-based team, and a strong focus on proactive cybersecurity. The approach emphasizes measurable results, high customer satisfaction, and consultative partnership. With a history of low client churn and high CSAT scores, you can trust in responsive service and solutions tailored to your business environment.
