Connectability Inc.

Business Owners Service

Leave IT headaches behind, get proven, proactive support for your business.

Minimize risk and downtime with 30+ years of expertise and response SLAs that keep your business moving.

Protect your business from breaches with mandated cybersecurity standards for every client, every time.

Eliminate IT guesswork, get consultative guidance and measurable outcomes from a proven, family-owned provider.

Say goodbye to recurring issues with proactive IT monitoring, documented processes, and true accountability.

Enjoy high client retention and satisfaction, trust an IT partner with a long history of reliable results.

Request a Quote for our Business Owners Service

Hear From Business Owners Who Trust Connectability

See how proactive IT support and responsive service fuels lasting business growth.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Comprehensive IT Solutions for Business Owners

Proactive support and security standards

Connectability’s proactive IT support is designed for business owners who need technology to just work, without hassle or technical jargon. Your business benefits from continuous monitoring, rapid response to issues, and a dedicated support team that acts before small issues become big problems. Enjoy peace of mind knowing your systems are professionally managed and always aligned with your business goals.

Cybersecurity isn’t optional, Connectability mandates a robust baseline of security for every client. This includes advanced threat detection, regular patching, and security awareness tools to protect your business from costly breaches and downtime. Every solution is designed to meet the latest threats and compliance needs, keeping your data, reputation, and business safe.

Get expert oversight and strategic guidance for every IT decision. Connectability’s consultative approach means you receive clear, actionable advice tailored to your unique needs. From budgeting to planning future upgrades, you’ll have a trusted advisor to help you navigate technology so you can make confident, informed choices for your business.

Connectability’s infrastructure management covers everything from servers to workstations, ensuring your team always has access to reliable, high-performing systems. Regular maintenance, upgrades, and proactive replacements are all included, so you never have to worry about unexpected downtime or aging equipment slowing you down.

When your internal IT resources are stretched thin, Connectability steps in as an overflow resource. Seamlessly integrating with your existing team, Connectability handles projects, escalations, and day-to-day support with the same standards and accountability you expect, giving your business the flexibility to grow without IT roadblocks.

Every service Connectability delivers is backed by documented processes and measurable standards. This ensures transparent communication, predictable outcomes, and a level of accountability that gives business owners confidence. Regular reporting and reviews keep you in the loop, without requiring your constant attention.

Proven Results That Give Business Owners Peace of Mind

78%

Cyber Incidents Top Threat

4.23hr

Avg Issue Resolution Time

950+

End Users Supported

Business Owners Service: A seamless office environment where IT distractions are eliminated for smooth business operations.

Let Your Business Run, Without IT Distractions or Downtime

Gain confidence in your technology so you can focus on running your business, not troubleshooting IT. Managed IT support from Connectability means less downtime, fewer surprises, and a hands-off approach that keeps your team productive. With proactive monitoring, rapid response times, and a consultative partnership, you get a tailored IT environment that works for you, not against you.

Proactive IT support ensuring peace of mind for Business Owners Service, enhancing productivity and security.

Experience Proactive IT Support and Unmatched Peace of Mind

  • Proactive cybersecurity protection: Every client receives a baseline of security to defend against threats before they become problems.
  • Responsive support: Fast, reliable help whenever you need it, backed by documented SLAs and a highly-rated support team.
  • Strategic IT guidance: Make informed decisions with advice from experts who understand business, not just technology.
  • Seamless IT management: Spend less time on IT issues and more time growing your business with hands-off, all-inclusive support.
  • Proven reliability: Benefit from a track record of high client satisfaction, low churn, and long-term expertise.

Book a Consultation for Stress-Free Business IT

Take IT off your plate and focus on growing your business with complete peace of mind.

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Family-owned IT team supporting business owners service with personalized care and commitment.

Partner With a Trusted, Family-Owned IT Team That Puts You First

Get the support you deserve with a partner that values your business as much as you do. Connectability’s family-owned roots and long-standing commitment to client success mean you receive personalized service, measurable results, and the confidence that your IT will always support, not hinder, your goals.

Frequently Asked Questions

The business owners service covers everything you need to keep your IT running smoothly and securely. You get proactive IT support, cybersecurity protections, server and workstation management, and help with IT projects. Whether you need ongoing support or an overflow resource for your team, you can count on experienced professionals focused on keeping your technology reliable and secure.

Switching to managed IT services helps you reduce downtime, prevent security incidents, and free up your time to focus on running your business. You gain access to experts who proactively monitor and manage your systems, ensuring you stay ahead of tech issues and compliance requirements. This approach leads to better productivity, greater peace of mind, and less unexpected cost.

Onboarding starts with a detailed assessment of your current IT environment to identify risks and opportunities. Next, a tailored plan is created to address your business needs. The team documents processes, sets measurable standards, and ensures a seamless transition, so you experience minimal disruption while gaining immediate improvements in security and support.

Youll notice improvements right from the onboarding phase, which typically takes a few weeks depending on your environments complexity. Proactive monitoring and support begin immediately, so you benefit from increased stability, faster response times, and enhanced cybersecurity as soon as your services go live. Regular progress updates keep you informed every step of the way.

You get a Toronto-based team with over 30 years of experience, proven processes, and a strong commitment to your satisfaction. Unlike many providers, there is a minimum cybersecurity standard for every client, ensuring your protection is never compromised. With a high customer satisfaction score and low churn rate, you can trust in responsive, strategic, and consultative IT support tailored to your needs.