Connectability Inc.

Managed IT Services

Proactive IT management, robust cybersecurity, and expert support tailored to your needs.

Eliminate IT disruptions with 24/7 monitoring and support, backed by a high CSAT score for client satisfaction.

Protect your business with mandatory cybersecurity standards, ensuring advanced threat prevention and compliance.

Gain a consultative IT partner dedicated to strategic guidance, proven by 30+ years of expertise and low client churn.

Access deep technical know-how and rapid response for server, network, and device issues, driven by documented processes.

Scale your IT environment confidently with project-based solutions and overflow support for internal teams.

Request a Quote for our Managed IT Services

Trusted by Businesses Who Value Reliable IT

Hear how responsive support and expert guidance make the difference for clients

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Explore Managed IT Services Built for Your Business

Expert support across all IT domains

Infrastructure Management

Comprehensive IT infrastructure management ensures your network, servers, and devices are optimized, maintained, and secure, delivering seamless day-to-day operations and minimizing costly downtime.

Cybersecurity Services

Proactive cybersecurity solutions defend against threats with advanced protection, mandatory security standards, and ongoing monitoring to keep your data and reputation safe.

End-User Support

End-user support provides your team with fast, knowledgeable helpdesk assistance, resolving technical issues quickly and maximizing productivity across your organization.

Co-Managed IT

Co-managed IT services empower your internal IT team with strategic guidance, overflow support, and access to specialized expertise, ensuring no challenge is too big or complex.

Server & Workstation Care

Server and workstation management delivers ongoing updates, security patching, and performance tuning to keep all your business-critical devices running at their best.

Network Monitoring

Network monitoring and management utilizes real-time analytics and alerts to prevent outages, optimize speed, and support a reliable, always-on digital environment.

Project-Based IT Solutions

Project-based IT solutions include office moves, cloud migrations, upgrades, and deployments, ensuring complex initiatives are executed smoothly and on time.

IT Consulting

IT consulting services provide actionable technology roadmaps and advice, helping you strategically align IT investments with business goals for long-term growth.

Backup & Disaster Recovery

Backup and disaster recovery planning safeguards your critical data and operations, ensuring fast recovery and business continuity in the face of unexpected events.

The Results That Matter: Proven Managed IT Impact

78%

Cyber Incidents Top Threat

4.2 hr

Avg Issue Resolution Time

950

End Users Supported

Unlocking reliable IT performance and security with expert Managed IT Services for seamless business operations.

Unlock Reliable IT Performance and Security

Managed IT Services from Connectability deliver strategic value, combining proactive monitoring, robust cybersecurity, and expert support to keep your systems running smoothly. With over 30 years of experience, every client benefits from responsive service, measurable standards, and a consultative approach, ensuring your technology always aligns with your business goals.

Expert team providing Managed IT Services for diverse IT environments and ensuring seamless technology support.

Comprehensive Support for Every IT Environment

  • Proactive management prevents downtime and IT headaches.
  • Mandatory cybersecurity standards protect your organization from evolving threats.
  • Experienced consultants offer strategic technology guidance at every stage.
  • Comprehensive support covers infrastructure, servers, workstations, and more.
  • Flexible co-managed options empower your internal IT team with overflow resources.

Request a Personalized Managed IT Services Consultation

Experience peace of mind with responsive, expert-managed IT services.

Request More Information
Team collaborating on a project, showcasing how Managed IT Services deliver measurable results and lasting value.

Delivering Measurable Results and Lasting Value

Experience measurable improvements in efficiency, security, and user satisfaction. Connectability’s managed IT services are built on documented processes, transparent reporting, and industry-leading customer care, resulting in high satisfaction and long-term partnerships. Let proven expertise solve your technology challenges and help your business thrive.

Expert team providing Managed IT Services to foster growth and innovation for businesses.

Expert Guidance for Growth and Innovation

Confidently navigate change with support for projects, upgrades, and growth. Whether you need end-to-end IT management or targeted project delivery, Connectability’s team ensures seamless implementation and ongoing reliability, so your systems empower, not hinder, your business success.

Frequently Asked Questions

Managed it services provide comprehensive support for your IT environment, covering infrastructure management, server and workstation maintenance, cybersecurity safeguards, and ongoing helpdesk support. You also benefit from proactive monitoring, strategic IT planning, and access to experienced professionals who keep your systems secure and running smoothly. Services are tailored to fit organizations of different sizes and IT needs.

With managed it services, you enjoy:

  • Consistent system uptime and reduced IT disruptions
  • Enhanced cybersecurity protection as a standard
  • Predictable monthly costs
  • Access to expert advice and strategic guidance
  • Faster response times from a dedicated support team

This approach lets you focus on your business, not IT headaches.

The onboarding process typically starts with an in-depth assessment of your existing IT environment. You receive a customized plan addressing your business goals, security requirements, and operational needs. The transition is handled by a Toronto-based team, with clear communication and minimal disruption to your workflow, ensuring a smooth handover and immediate value.

Pricing is based on the number of users, devices, and the complexity of your IT environment. Solutions are customized, so you only pay for what you need. Most agreements are annual, but flexible terms are available to accommodate your business requirements and budget.

You benefit from over 30 years of local experience, a high customer satisfaction track record, and a commitment to proactive, measurable security standards. The team takes a consultative, strategic approach, helping your business grow while keeping your systems protected. Responsive support and deep roots in Toronto mean you get personalized, accountable service every step of the way.