Connectability Inc.

Application Managed Services

Streamline operations and secure business-critical applications with expert management and proactive support.

Eliminate costly downtime with proactive application monitoring backed by 30+ years of proven IT expertise.

Protect sensitive data with mandatory cybersecurity standards included in every application management plan.

Enable seamless updates and upgrades with zero disruption, supported by a responsive, local team.

Optimize performance and scalability with documented processes and measurable service standards.

Gain strategic IT guidance from a consultative partner with a track record of high customer satisfaction.

Request a Quote for our Application Managed Services

Hear How Application Managed Services Make a Difference

Discover how trusted application management helps clients boost uptime, security, and efficiency.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Detailed Application Managed Services Breakdown

Proactive management and strategic support

Expert monitoring and management keep critical business applications healthy, secure, and performing optimally. Expect 24/7 tracking of application health, performance bottlenecks, and resource utilization. Rapid issue escalation and resolution workflows minimize disruptions. This comprehensive oversight ensures your applications are always available and protected, freeing your team from daily troubleshooting and enabling them to focus on strategic projects.

Round-the-clock proactive support delivers real-time incident response, troubleshooting, and end-user assistance. Issues are detected and resolved before they affect your operations, with a documented escalation process that ensures the right expertise is always available. This hands-on support includes transparent communication and in-depth reporting, empowering your team to make informed decisions based on real data.

Security and compliance are built in from day one, starting with mandatory baseline cybersecurity standards for every application. Threat assessments, patch management, and vulnerability scans are performed on a continual basis. This proactive approach not only protects sensitive data but also helps your organization meet regulatory requirements and maintain client trust.

Application Managed Services include seamless updates, upgrades, and lifecycle management. Experienced IT professionals handle all version control, compatibility checks, and rollout planning, ensuring minimal disruption to your users. This process keeps your software current, reduces technical debt, and extends the value of your technology investments.

Strategic consulting is at the heart of Application Managed Services. You benefit from regularly scheduled reviews, recommendations for optimization, and forward-looking technology roadmaps tailored to your business objectives. This ongoing guidance helps you maximize ROI, align IT with growth plans, and stay ahead of industry trends.

Comprehensive documentation and transparent reporting provide full visibility into application health, incident history, and service metrics. Regularly delivered, easy-to-digest reports enable you to track progress, identify opportunities for improvement, and ensure accountability at every step of the service relationship.

Application Management That Delivers Real Measurable Results

<5min

First Response Time

4.23hr

Issue Resolution Time

43%

Recurring IT Issue Reduction (3mo)

Reliable and secure applications powered by Application Managed Services for seamless daily operations.

Ensure Reliable, Secure Applications, Every Day

Application Managed Services deliver continuous, expert oversight to keep your business applications secure, up to date, and running at peak performance. Enjoy the confidence that comes from having a dedicated team who proactively addresses issues before they impact your operations. With a focus on measurable standards, accountability, and responsive support, this service helps you achieve both operational efficiency and peace of mind.

Proactive protection ensures optimal performance with Application Managed Services for your business needs.

Experience Seamless Performance and Proactive Protection

  • Proactive monitoring to detect and resolve issues before they escalate
  • Regular updates and patch management to minimize vulnerabilities
  • Application performance optimization for maximum uptime
  • Strategic support to align applications with your business goals
  • Comprehensive reporting and documentation for complete transparency

Request a Custom Application Managed Services Quote Today

Increase application reliability and security while reducing IT headaches.

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Collaborative team discussing strategies for Application Managed Services in a modern office setting.

Strategic IT Partnership for Application Success

Get more than just technical support, benefit from a strategic partnership that prioritizes your business goals. Application Managed Services provide continuous improvement, scalability, and alignment with compliance requirements. With a knowledgeable team that understands industry best practices, you gain a true extension of your IT capabilities, ensuring your applications evolve as your business grows.

Frequently Asked Questions

You get end-to-end management for your critical business applications, including proactive monitoring, regular updates, performance optimization, security patching, and responsive troubleshooting. Your applications stay secure, up to date, and running smoothly, freeing your team to focus on core business tasks instead of firefighting IT issues.

By using application managed services, you gain reliable uptime, enhanced security, and expert support tailored to the Toronto business environment.

  • Reduce operational risk with mandatory cybersecurity standards
  • Access a local, responsive team
  • Improve overall productivity and customer satisfaction

All of this helps your business stay competitive and protected.

Onboarding starts with a detailed assessment of your existing applications and IT environment. You receive a customized transition plan, clear timelines, and dedicated project management. Every step is documented and communicated, so you know exactly what to expect and experience minimal disruption during the transition.

Pricing is tailored to your business size, application complexity, and support needs. Contracts are transparent, with no hidden fees, and are designed to provide flexibility as your organization grows. You receive a clear breakdown of costs upfront, so you can budget confidently and avoid surprises.

You benefit from over 30 years of local IT expertise, a proven track record of high customer satisfaction, and a strong focus on proactive security.

  • Mandatory cybersecurity standards for all clients
  • Low client churn and high CSAT scores
  • A responsive, Toronto-based team that understands your business needs

This approach ensures your applications are always in expert hands.