Managed Services is a relatively new offering, but Connectability in Toronto has over 24 years experience helping small and medium sized businesses. A few decades ago, when companies first began to leverage technology, their only option was to hire a full-time IT staff, or call their support organization or "IT Guy" to come fix the problem. "Break/Fix" support is not only reactive, it also means your costs are totally unpredictable. Since there is no ongoing monitoring of your network, there is no way for your IT guy to ensure your computer network is stable and secure. And since a Break/Fix relationship only benefits your IT provider when you have issues, it’s not in their best interest to be proactive. That's why the IT industry as a whole is moving to the Managed Services model.
A lot has changed in the IT industry over the last few years and Break/Fix support is quickly going the way of the dinosaur. Connectability offers Managed Services plans that give your business consistent, predictable costs, proactive IT management, coverage for all peripheral equipment (like printers, routers and wireless devices), and the peace of mind that comes with knowing your technology is being monitored 24/7. With Managed Services your technology partner has their finger on the pulse of your network so they know about issues right away - often before you do!
Connectability also include a suite of software tools in all Managed Services plans. This includes automated patch management (this ensures computers are kept up to date with the latest security patches and performance improvements), remote access, 24/7 monitoring, and Webroot antivirus. Another benefit of Managed Services – it includes regular meetings with the Connectability team to discuss strategic opportunities to leverage technology to reduce costs and improve productivity. Connectability includes strategic technology reviews as part of all Managed Services plans.
Imagine a world where your IT doesn't break, you don't need to deal with IT staff and vacations, you've eliminated unpredictable and costly computer repair bills, and you can say goodbye to technology troubles for good. If that sounds like the right solution for you, Managed Services from Connectability can help turn that dream into a reality.
For a flat-monthly fee, Connectability’s Managed Services include unlimited:
- Deskside support
- Telephone helpdesk support
- Remote systems management
- Server management and monitoring
- New hardware and software installations
- Anti-virus software
- Firewall protection
- And more…