Dropped calls. Confusing voicemail systems. Expensive hardware upgrades. Traditional phone systems are holding businesses back. In today’s hybrid world, your team needs flexibility, not frustration.

That’s why more companies are switching to VoIP phone solutions in Toronto. With VoIP (Voice over Internet Protocol), you get a flexible, cloud-based communication system that’s cost-effective, scalable, and built for the way modern businesses work.

At Connectability, we help organizations in the Greater Toronto Area replace outdated phone lines with smarter, cloud-based phone systems with expert support, local service, and seamless integration. Whether you’re remote-first or office-based, we’ll keep your team connected.

What Is VoIP and Why It Matters

VoIP (Voice over Internet Protocol) lets you make and receive calls using the internet instead of traditional landlines. That means no expensive phone wiring, no clunky hardware, and no outdated telecom contracts.

VoIP is built for mobility and modern work environments. Whether your team is at the office, at home, or on the go, they can answer calls from a desk phone, a laptop, or a mobile app all with the same business number.

Here’s why it matters:

Lower costs than traditional phone services
Better scalability as your team grows
Remote-friendly features that keep everyone connected
Enterprise-grade tools at small business prices

As a business VoIP provider, Connectability delivers hosted phone systems in Toronto that are secure, flexible, and fully supported by our local team.

Benefits of VoIP for Businesses

Upgrading to VoIP doesn’t just improve your phones – it enhances your entire workflow. Here are some key business benefits:

Lower Costs

No need for expensive servers, hardware, or installation. VoIP uses your existing internet connection and includes many features traditional providers charge extra for.

Built for Hybrid Work

Your team can take business calls from anywhere — whether on a laptop, smartphone, or tablet. It’s ideal for remote staff, mobile sales teams, or hybrid offices.

Easy to Scale

Add or remove users in minutes. There’s no need to run new phone lines or purchase extra equipment when your team grows.

Professional Features

Tools like voicemail-to-email, automated attendants, call forwarding, and call recording give your team a polished, enterprise-level phone system without the cost.

More Reliable

With cloud hosting and redundant call routing, VoIP offers high uptime and fewer dropped calls, even during outages.

Whether you’re a startup or a growing organization, Connectability’s cloud phone systems for SMBs help you sound more professional, stay more connected, and spend less on communication.

What’s Included in Our VoIP Service

Connectability’s VoIP service includes the powerful features that today’s businesses rely on. Here’s what you can expect:

Auto-attendants to direct callers to the right department or extension
Call forwarding for mobile and after-hours accessibility
Conference calling for client or internal team meetings
Voicemail transcription so you can read messages on the go
Mobile app integration for taking calls from smartphones
Call recording for training, quality assurance, or compliance
Custom greetings to reflect your brand

These features make your business more efficient, improve your image, responsiveness, and team productivity. Whether you’re handling client calls or internal check-ins, your phone system works the way you do.

Why Choose Connectability for VoIP

There are many VoIP providers, but few offer the local support and hands-on service that Connectability brings.

Here’s what sets us apart:

Toronto-based team with real humans answering the phone
Onboarding and training included, so your staff gets up to speed quickly
Customized solutions: we assess your workflows and recommend the best-fit features and integrations
Microsoft 365 and CRM integration for unified communication
24/7 help desk support for ongoing peace of mind

Whether you’re upgrading, relocating, or scaling up, we deliver VoIP business phone systems that fit your goals and your budget.

Tailored for Your Industry

Connectability’s VoIP solutions are built to support the communication needs of a wide range of business types. Here’s how we help:

Manufacturing operations:
Improve coordination between office, production floor, and field service teams

Law firms:
Maintain privacy and ensure secure client communications

Real estate agencies:
Route calls to agents in the field with mobile access

Accounting and finance firms:
Ensure call reliability during tax season and audit periods

Property management companies:
Centralize calls across multiple locations and mobile staff

Hybrid and remote teams:
Keep everyone connected across office and remote setups

No matter your industry, we tailor a VoIP solution that improves communication, enhances reliability, and supports business growth.

Frequently Asked Questions

How is VoIP different from a traditional landline?

VoIP transmits voice data over the internet rather than copper phone lines. This allows for more flexibility, lower costs, and better remote access.

Do I need new equipment to use VoIP?

Not necessarily. You can use VoIP apps on your existing devices, or we can provide VoIP-compatible desk phones if preferred.

Is the call quality reliable?

Yes. With a strong internet connection and proper network configuration, VoIP often provides better audio quality than traditional lines.

Can I keep my existing business phone number?

Absolutely. We handle number porting so you can keep your current business number with no interruptions.

What happens if the internet goes down?

We offer call forwarding and failover routing. If your main internet goes down, calls can be routed to mobile devices or other locations automatically.

Ready to Upgrade Your Phone System?

Traditional phone systems no longer meet the needs of modern businesses. With Connectability’s VoIP phone solutions in Toronto, your team gets a more flexible, professional, and cost-effective way to stay connected.
Book a discovery call today to learn how much you could save and how easy it is to switch.

Schedule Your Discovery Session

We will review your current concerns and challenges around IT. Based on your specific business needs, we can start designing your plan for IT success.

Schedule Your Discovery Call

Our Success Stories

Provides Multiple Tech Solutions At Record-Breaking Time

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel Office Manager
MD+A Health Solutions

Resolves Technology Issues Promptly and Competently

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way.

Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck Partner
First Leadership Limited

Dependable And Available Whenever You Need Support

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.

Marian Bukal IT Director
Plastic Dress-Up

No Headache IT Support

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford Chief Financial Officer
Creative Outdoor Advertising

Dependable and Affordable IT Support

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Voice Over IP Service Providers in Toronto