With Managed Services from Connectability, you get:

  • 24/7 monitoring - sleep easier knowing your systems are monitored and safe all day, every day
  • Proactive maintenance - we pinpoint and fix problems before they get serious and create downtime
  • Unlimited remote and onsite services - so you experience fewer disruptions to the daily operation of your business
  • All-inclusive IT - make budgeting predictable with flat-rate IT services
  • Professional Services - if you’re implementing a new system, meeting with auditors, or just want to find out how you can leverage technology, we’re here to help steer the process
  • Virtual CIO Services - we’ll help develop IT strategies, implement budgets and explore ways you can use technology as a strategic business weapon
  • Improved Productivity - you’re responsibility is managing your business, leave the IT to us
  • Protection - we offer you the assurance of knowing all your data is safely backed up in the cloud

Managed Services is a relatively new offering, but Connectability in Toronto has 25+ years of experience helping small and medium sized businesses. A few decades ago, when companies first began to leverage technology, their only option was to hire a full-time IT staff or call their support organization or “IT Guy” to come fix the problem. “Break/Fix” support is not only reactive, it also means your costs are totally unpredictable. Since there is no ongoing monitoring of your network, there is no way for your IT staff to ensure your computer network is stable and secure. And since a Break/Fix relationship only benefits your IT provider when you have issues, it’s not in their best interest to be proactive. That’s why the IT industry is moving to the Managed Services model.

A lot has changed in the IT industry over the last few years and Break/Fix support is quickly going the way of the dinosaur. Connectability offers Managed Services plans that give your business consistent, predictable costs, proactive IT management, coverage for all peripheral equipment (like printers, routers, and wireless devices), and the peace of mind that comes with knowing your technology is being monitored 24/7. With Managed Services your technology partner has their finger on the pulse of your network, so they know about issues right away - often before you do!

Connectability also include a suite of software tools in all Managed Services plans.

This includes automated patch management (this ensures computers are kept up to date with the latest security patches and performance improvements), remote access, 24/7 monitoring, and Webroot antivirus. Another benefit of Managed Services – it includes regular meetings with the Connectability team to discuss strategic opportunities to leverage technology to reduce costs and improve productivity. Connectability includes strategic technology reviews as part of all Managed Services plans.

Imagine a world where your IT doesn’t break, you don’t need to deal with IT staff and vacations, you’ve eliminated unpredictable and costly computer repair bills, and you can say goodbye to technology troubles for good. If that sounds like the right solution for you, Managed Services from Connectability can help turn that dream into a reality.

For a flat-monthly fee, Connectability’s Managed Services include unlimited:

  • Deskside support
  • Telephone helpdesk support
  • Remote systems management
  • Server management and monitoring
  • New hardware and software installations
  • Anti-virus software
  • Firewall protection
  • And more…

What Successful Toronto Businesses Say About Working with Us

Dependable And Available Whenever You Need Support

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7.

Marian Bukal IT Director
Plastic Dress-Up

Have Answers to All My Concerns

Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I'm unable to solve the problem or I don't have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.

Marjorie McCallum Office Manager
Throughline Strategy

No Headache IT Support

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford Chief Financial Officer
Creative Outdoor Advertising