Your Trusted IT Partner for Nonprofit Organizations

At Connectability, know that you want to focus on your mission and make a meaningful impact in your community.

To do that, you need reliable IT systems, secure access to program data, and proactive technology support from experts who understand the unique challenges nonprofits face—whether it’s protecting sensitive information, preventing cyberattacks on limited budgets, or ensuring uninterrupted access to critical fundraising and management platforms.

The problem is, unresponsive IT providers, network downtime, and increasing cybersecurity threats make it harder to serve your community effectively. Data breaches, compliance issues, and technology failures can jeopardize trust, disrupt essential programs, and divert valuable resources away from your mission.

 Schedule Your Discovery Call

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We believe you shouldn’t have to worry about whether your IT provider will respond promptly when a system goes down, if your data is protected against breaches and disasters, or whether outdated technology is slowing down your fundraising, volunteer coordination, or service delivery.

At Connectability, we understand the importance of nonprofit work. That’s why we’ve spent the last 30 years developing IT solutions specifically designed to protect organizations like yours. Our services help you protect sensitive donor and financial data, defend against cyber threats, and ensure your fundraising platforms, communication tools, and operational systems run smoothly – all with reliable support and guaranteed response times.

Step 1

Schedule Your Risk Assessment Consultation

 Schedule Your Discovery Call

Step 2

We Conduct a Confidential and Non-Disruptive Assessment to Deliver a Report of Findings and a Customized Action Plan.

Step 3

We Help You Implement the Plan and Protect Your Operations with Ongoing Support.

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So, schedule your risk assessment consultation today. And in the meantime, download our free report, “The Toronto Business Owners’ Guide To IT Support Services And Fees”, so you can stop worrying cybersecurity threats, lost tenant data, and costly downtime. Instead, enjoy the confidence of knowing your IT systems are secure, compliant, and designed to support your mission-driven organization.

Hear What our Customers Have to Say

Provides Multiple Tech Solutions At Record-Breaking Time

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel Cathy Matyskiel Office Manager
MD+A Health Solutions
Resolves Technology Issues Promptly and Competently

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way.

Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck Rae Roebuck Partner
First Leadership Limited
Dependable And Available Whenever You Need Support

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.

Marian Bukal Marian Bukal IT Director
Plastic Dress-Up
No Headache IT Support

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford Liz Gayford Chief Financial Officer
Creative Outdoor Advertising
Dependable and Affordable IT Support

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Michael Issaev Michael Issaev Chief Technology Officer
Patient News

The Critical Role of IT in Nonprofit Organizations

Enhancing Operational Efficiency

Effective IT management streamlines internal processes, allowing nonprofits to allocate more resources directly toward their missions. By automating tasks and improving data management, organizations can reduce administrative overhead and focus on service delivery. For instance, cloud-based financial systems can automate complex tasks, freeing up time for mission-critical activities.

Strengthening Data Security and Compliance

Nonprofits handle sensitive information, including donor details and financial records. Robust IT infrastructure is essential to protect this data from breaches and ensure compliance with legal requirements. Despite the importance, only 40% of nonprofits provide regular cybersecurity training for their staff, highlighting a significant area for improvement.

Ensuring Business Continuity and Disaster Recovery

Nonprofits rely on uninterrupted access to critical systems like donor databases, financial records, and communication tools. IT disruptions—whether from cyberattacks, hardware failures, or natural disasters—can severely impact operations. According to IBM’s 2024 Cost of a Data Breach Report, the average cost of a data breach in the nonprofit sector is $2.6 million, making proactive disaster recovery planning essential for mission continuity. Reliable IT services help nonprofits implement data backup, secure cloud solutions, and rapid recovery strategies to prevent costly downtime.

Preventing Cyber Threats Targeting Nonprofits

Nonprofits are increasingly becoming targets for cybercriminals due to their valuable donor and financial data, often paired with limited cybersecurity resources. In fact, 71% of nonprofit organizations reported experiencing at lease one cybersecurity incident in 2022, and yet 80% nonprofits don’t have policies in place for responding to cybersecurity threats. A robust IT security strategy—including endpoint protection, network monitoring, and regular security updates—helps safeguard sensitive data, maintain donor trust, and prevent costly breaches.

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Partner with Connectability for Reliable Managed IT Support in Toronto

Your business deserves an IT partner who not only understands your needs but also works proactively to keep your technology running at its best. With Connectability’s Managed IT Services, you gain access to expert support, advanced cybersecurity, and strategic IT consulting tailored to your goals.

Let us take the complexity of IT off your plate so you can focus on growing your business. Contact Connectability today to discover how our Managed IT Services can transform your technology into a competitive advantage.

You can also reach us by calling 416-966-3306 or at [email protected].

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FAQ’s

Why do nonprofits need specialized IT services?

Nonprofits handle sensitive donor and financial data, rely on cloud-based fundraising and communication tools, and often operate with limited IT resources. Specialized IT services help secure critical data, ensure compliance with privacy regulations, and provide proactive support to prevent disruptions that could impact mission-driven work.

How can Connectability help protect our donor and program data?

We implement industry-leading cybersecurity measures, including advanced endpoint protection, multi-factor authentication, encrypted backups, and continuous network monitoring. These solutions help safeguard donor information, financial transactions, and internal communications from cyber threats.

What are the biggest cybersecurity risks facing nonprofits?

Nonprofits are prime targets for phishing attacks, ransomware, and data breaches due to handling valuable financial and donor data. Without proper security measures, organizations risk financial loss, reputational damage, and compliance violations. Our IT services help mitigate these risks with proactive monitoring, threat detection, and secure backup solutions.

Can Connectability help us recover from a cyberattack or data loss?

Yes. We offer comprehensive disaster recovery planning and data backup solutions. If an attack or system failure occurs, we ensure fast data restoration and minimal downtime, so your nonprofit can continue operations without disruption.

Our team isn’t very tech-savvy. Will your support be easy to use?

Absolutely! We provide user-friendly IT solutions and offer responsive help desk support with guaranteed response times. Our team helps train your staff on best practices for cybersecurity, email security, and efficient technology use to keep your nonprofit running smoothly.

How can nonprofits afford professional IT services on a limited budget?

We understand that nonprofits need to maximize every dollar. That’s why we offer scalable IT solutions tailored to your budget, ensuring you get essential security, support, and reliability without unnecessary costs. Plus, investing in proactive IT management can help prevent costly cyber incidents, downtime, and compliance fines—saving your organization money in the long run.

What if our nonprofit already has an existing IT provider?

If you already have an IT provider but feel you’re not receiving the level of service or security you need, we can offer a complimentary risk assessment to identify any gaps in your current system. We’ll provide a detailed report on areas that may need improvement and work with your team to enhance your technology infrastructure without disruption.