Managed IT Services to fit your Business
During this discovery meeting we can discuss your unique situation, any concerns you have and of course, answer any questions you have about us.
At the end of the IT Consultation, you’ll know:
- Where you are overpaying (or getting underserved) for the services and support you are currently getting from your current IT company or team.
- Whether or not your systems and data are truly secured from hackers and ransomware, and where you are partially or totally exposed.
- If your data is actually being backed up in a manner that would allow you to recover it quickly in the event of an emergency or ransomware attack.
- How you could lower the overall costs of IT while improving communication, security and performance, as well as the productivity of your employees.
Schedule An IT Consultation
Managed IT Services to fit your Business
With Managed Services from Connectability, you get:
- 24/7 monitoring - sleep easier knowing your systems are monitored and safe all day, every day
- Proactive maintenance - we pinpoint and fix problems before they get serious and create downtime
- Unlimited remote and onsite services - so you experience fewer disruptions to the daily operation of your business
- All-inclusive IT - make budgeting predictable with flat-rate IT services
- Professional Services - if you’re implementing a new system, meeting with auditors, or just want to find out how you can leverage technology, we’re here to help steer the process
- Virtual CIO Services - we’ll help develop IT strategies, implement budgets and explore ways you can use technology as a strategic business weapon
- Improved Productivity - your responsibility is managing your business, leave the IT to us
- Protection - we offer you the assurance of knowing all your data is safely backed up in the cloud
What We Do?
Connectability provides a wide range of IT services including Monitoring and Maintenance, Help Desk and Technical Support, Security and Compliance, Data Management.
Monitoring and Maintenance
- 24/7 monitoring of IT infrastructure, including servers, network devices, and applications
- Proactive maintenance to identify and fix issues before they become problems
Help Desk and Technical Support
- Rapid response times and issue escalation with our unlimited remote support
- Access to knowledgeable IT professionals with specialized skills
Help Desk and Technical Support
- Continuous monitoring and management of security threats and vulnerabilities
- Regular security audits and vulnerability assessments to identify and mitigate risks
Data Management
- Backup and recovery of critical data to prevent data loss in the event of an disaster
- Disaster recovery planning and testing
- Ongoing management and optimization of data storage and backup processes
5 Reasons to Trust Connectability for IT support In Toronto
NO Nickel-And-Diming or Fine Print
With our IT Support and Managed Service plans, you receive a fixed-price bill for all of your IT needs. You never have to worry about being hit with a big bill every time you need IT support. You can budget for IT the same way you budget for insurance or rent – with no surprises.
No Level 1 Support
Before you can talk to an expert, many IT Providers force you to work with a “Level 1” technician; someone who is inexperienced and knows nothing about your network. We think that’s unprofessional, and plain frustrating. IT Support should be simple. We assign a primary, experienced technician to every account, with an equally experienced backup. That way you always speak to someone familiar with your environment and don’t have to waste time explaining problems.
Service Guarantees
For all of our IT Support & Managed Services customers, we offer response-time and timeliness guarantees. If you experience an emergency, we’ll respond in 30 minutes or less, and if we don’t we’ll credit you 10% of your monthly services invoice! That’s how serious we are about taking care of our clients.
Choose The Right Term For YOU
You can go month-to-month or sign up for a long-term IT Support agreement, it’s entirely up to you! We are so confident that we can make you happy that we offer a 60 day money-back guarantee and a 120 day cancellation guarantee on all long-term agreements.
Improved Focus On YOUR Business
With Connectability as your IT support partner, you can rest easy knowing the “barbarians at the gate” are being watched and kept out of your network. We make sure security patches are installed, your virus protection is up-to-date, your firewall is configured correctly, and your backups are being performed. We like to say that if you have to worry about IT, then we aren’t doing our job right. Let’s get you refocused on YOUR business!
Managed Services is a relatively new offering, but
Connectability in Toronto has 25+ years of experience helping small and medium sized businesses.
A few decades ago, when companies first began to leverage technology, their only option was to hire a full-time IT staff or call their support organization or “IT Guy” to come fix the problem. “Break/Fix” support is not only reactive, but it also means your costs are totally unpredictable. Since there is no ongoing monitoring of your network, there is no way for your IT staff to ensure your computer network is stable and secure. And since a Break/Fix relationship only benefits your IT provider when you have issues, it’s not in their best interest to be proactive. That’s why the IT industry is moving to the Managed Services model.
A lot has changed in the IT industry over the last few years and Break/Fix support is quickly going the way of the dinosaur. Connectability offers Managed Services plans that give your business consistent, predictable costs, proactive IT management, coverage for all peripheral equipment (like printers, routers, and wireless devices), and the peace of mind that comes with knowing your technology is being monitored 24/7. With Managed Services your technology partner has their finger on the pulse of your network, so they know about issues right away - often before you do!
What Successful Toronto Businesses Say About Working with Us
Dependable And Available Whenever You Need Support
Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7.
Marian Bukal
IT Director Plastic Dress-Up
Have Answers to All My Concerns
Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I'm unable to solve the problem or I don't have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.
Marjorie McCallum
Office Manager Throughline Strategy
No Headache IT Support
Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.
Liz Gayford
Chief Financial Officer Creative Outdoor Advertising
