Connectability Inc.

VoIP and Unified Communications Services

Transform business communications with secure, scalable VoIP solutions backed by 30+ years of IT expertise.

Eliminate dropped calls and outdated phone systems with enterprise-grade VoIP, proven by decades of client success.

Simplify communication with unified messaging and collaboration tools, tailored and implemented by certified experts.

Protect every conversation with built-in cybersecurity controls, a minimum standard for every client engagement.

Lower communication costs and scale instantly to support remote work, backed by responsive support teams.

Reduce downtime and enable hybrid work with fully managed VoIP solutions and a strong client satisfaction record.

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What Clients Say About Connectability's VoIP Solutions

See how modern communications and expert support deliver measurable business impact.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Detailed Breakdown: VoIP and Unified Communications Services

Integrated solutions for secure, modern business communication

VoIP Phone System Deployment ensures your business transitions smoothly from traditional phone lines to a modern, cloud-based platform. Certified specialists design, configure, and implement solutions tailored to your organization’s unique needs, whether you have a single location or distributed teams. Benefit from high-quality voice, minimal downtime, and a scalable foundation for future growth. Ongoing monitoring and support guarantee reliability and user satisfaction from day one.

Unified Messaging & Collaboration brings together voice, video, chat, and file sharing into one integrated experience. Connectability’s team implements platforms that enable seamless team collaboration, regardless of location. Enjoy easy access to voicemails, instant messages, and conference calls from any device, while benefiting from detailed onboarding and user training to maximize adoption and productivity across every department.

Managed VoIP Security adds a critical layer of protection to your communications. Every system is configured with advanced encryption, secure access controls, and ongoing security updates as a minimum standard. Connectability’s proactive approach means threats are identified and mitigated before they impact your business, ensuring all calls and data remain private and compliant with best practices.

Remote Work Enablement makes hybrid and remote collaboration simple and secure. Specialists assess your workflows and deploy solutions that support flexible work, including softphones, mobile apps, and secure remote access. With expert guidance and responsive support, your team can communicate and collaborate from anywhere, without sacrificing quality, uptime, or security.

Cost Optimization & Scalability strategies ensure your communication infrastructure grows with your business. Connectability’s team reviews your current spend, recommends the most efficient VoIP plans, and manages migrations to avoid surprise costs. With flexible licensing and pay-as-you-go options, you gain predictable costs, easy scalability, and no unnecessary overages or waste.

Ongoing Support & User Training provides a full-service experience from deployment to day-to-day management. Dedicated experts handle troubleshooting, updates, and user onboarding, ensuring minimal downtime and fast resolution of any issue. Benefit from clear training materials and responsive helpdesk support, so every user is confident and empowered to make the most of your communication tools.

Proven Results: Unified Communications That Drive Business Performance

<5min

First Response Time

4.23hr

Issue Resolution Time

43%

Recurring IT Issue Reduction (3mo)

Team collaborating seamlessly using VoIP and Unified Communications Services for flexible communication solutions.

Unlock Reliable, Flexible Communication for Every Team

Experience seamless, reliable business communications with VoIP and unified communications services built for modern organizations. Unlock the flexibility to support remote, hybrid, and in-office teams with cloud-based calling, messaging, and video. Every deployment is backed by a strategic, consultative approach and robust cybersecurity standards, so your communications are always secure, responsive, and ready to scale as your business grows.

Illustration highlighting key benefits of VoIP and Unified Communications Services for businesses.

Key Benefits of Unified Communications Solutions

  • Enhance productivity with integrated voice, chat, and video collaboration from any device.
  • Cut costs by consolidating multiple legacy systems into a single, managed platform.
  • Protect sensitive conversations with end-to-end security and proactive safeguards.
  • Work from anywhere with reliable connectivity and minimal IT overhead.
  • Gain peace of mind with expert support and transparent, measurable service standards.

Request a VoIP & Unified Communications Consultation Today

Boost team communication, reduce costs, and empower flexible work with expert VoIP solutions.

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Leadership team discussing VoIP and Unified Communications Services to enhance future communication strategies.

Future-Proof Your Communications with Trusted IT Leadership

Stay connected and future-ready as your business evolves. With over 30 years of IT expertise, Connectability helps organizations migrate from legacy phone systems to cloud-based solutions, minimizing disruption and maximizing ROI. Every deployment is documented, measurable, and fully supported, empowering your team to collaborate confidently from day one.

Frequently Asked Questions

You get a complete solution that covers internet-based phone systems, video conferencing, instant messaging, and collaboration tools. All services come with proactive cybersecurity measures, ongoing support, and seamless integration with your existing IT infrastructure. The package is designed to scale as your business grows and includes local expertise from a team with 30+ years of IT experience.

Implementing these services streamlines communication and boosts productivity by bringing voice, video, and chat together in one secure platform. You gain flexibility for remote and hybrid work, reduce phone costs, and enjoy reliable uptime. Enhanced security protocols protect your business communications, supporting compliance and giving you peace of mind.

The onboarding process starts with an assessment of your current environment, followed by tailored recommendations to fit your needs. Implementation is scheduled to minimize disruption, and all users receive clear setup instructions. Comprehensive training and ongoing support ensure a smooth transition so your team can start communicating without hassle.

Most voip phone systems can be fully set up within a few days, depending on your organization’s size and network readiness. The process includes initial consultation, system configuration, user setup, and testing to ensure everything works properly. Flexible scheduling helps align deployment with your business operations.

You benefit from decades of local IT expertise, strict security standards, and proven customer satisfaction. The team is known for fast response times, low client churn, and a consultative approach that puts your business goals first. As a long-established, family-owned company, you get accountability and personalized service not found with larger telecoms.