Connectability Inc.

Managed Microsoft Copilot Services

Maximize Microsoft Copilot’s value with proactive, expertly managed support.

Eliminate Copilot deployment headaches and accelerate ROI with expert onboarding, proven by 30+ years of IT experience.

Mitigate security risks with Copilot through enforced best practices and Connectability’s mandatory cybersecurity standards.

Unlock continuous Copilot productivity with responsive, ongoing support and a high CSAT track record for satisfaction.

Empower teams with tailored Copilot training and adoption strategies, led by certified, experienced IT professionals.

Gain measurable Copilot value with regular usage reviews, optimization, and consultative guidance for business results.

Request a Quote for our Managed Microsoft Copilot Services

See Why Organizations Trust Connectability

Discover how expert Copilot management drives productivity, security, and satisfaction.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

As of May 2019, Connectability has been managing our IT needs and has given me peace of mind about the reliability of our IT systems. Connectability is reliable and responsive and provides me with resources and solutions that enable my team to be successful. Whatever your needs are, whether it is cyber security or infrastructure support, they have knowledgeable engineers who can help. Plus, they offer a solid guarantee.

Tom Koehler
Information Systems Manager, Innotech

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.

Marian Bukal
IT Director, Plastic Dress-Up

When you work with Connectability, you aren’t just working with a “computer guy”. You gain access to a team of knowledgeable IT professionals who can help in a timely manner. They personalize their solutions for your business needs, and they treat all customers – no matter their size – with the same level of service and response. Whether you have 10 or 100 computers, Connectability provides knowledgeable and responsive service, backed by 25 years of experience. Their IT Consultants are knowledgeable, persistent and passionate about solving technology issues, so that you can work productively and effectively.

Miriam Isenberg
Owner, MDIsenberg

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford
CFO, Creative Outdoor Advertising

Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I’m unable to solve the problem or I don’t have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.

Marjorie McCallum
Office Manager, Throughline Strategy

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Michael Issaev
Michael Issaev
CTO, Patient News

That level of trust has really given me the peace of mind that our IT operations are being taken care of effectively. I also feel like they really have our best interest in mind – something you don’t get from every IT provider. If you have any doubts, I recommend reaching out to their CEO Ted and scheduling a call!

Michael Elman
CEO, Plastic Dress-Up Inc

They have provided us with great service and the comfort of knowing that if we have a problem, they quite often know about it before we do, and fix it with minimal down time, if any at all.

Michael Gladstone
General Manager, Royal Lighting

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What's Included in Managed Microsoft Copilot Services

Expert deployment, security, and ongoing support

Expert Copilot deployment and integration ensure your Microsoft Copilot is configured for optimal performance and security from day one. Connectability’s team manages the technical aspects, user setup, permissions, and workflow integration, so your organization experiences a seamless rollout. Clear documentation and process-driven onboarding guarantee a consistent, repeatable result that minimizes disruption and maximizes Copilot’s business impact.

Security and compliance are core to every Copilot implementation. Connectability enforces mandatory cybersecurity standards, configuring Copilot to align with your organization’s data protection requirements. Expect proactive risk mitigation, access controls, and regular security audits, delivered by a team known for its responsive, knowledgeable support and commitment to measurable, accountable outcomes.

Customized training empowers your team to leverage Copilot’s full potential. Connectability provides user-friendly resources, live workshops, and ongoing support tailored to your workflows. This personalized approach accelerates adoption, drives productivity gains, and ensures users feel confident exploring Copilot’s advanced features, ultimately delivering measurable improvements in efficiency and collaboration.

Ongoing monitoring and support keep Copilot running smoothly. Connectability’s responsive helpdesk resolves issues quickly, while proactive monitoring identifies potential disruptions before they impact your business. Regular performance reviews and prompt troubleshooting ensure your Copilot environment remains reliable, secure, and fully aligned with your organization’s evolving needs.

Regular usage analytics and optimization reviews help you extract maximum value from Copilot. Connectability provides detailed reporting on adoption rates, productivity improvements, and ROI, alongside actionable recommendations for further enhancement. This consultative approach ensures your Copilot investment continues to drive strategic business outcomes long after deployment.

Strategic guidance and consultative support are included at every stage. Connectability’s seasoned IT experts help you develop a roadmap for Copilot’s ongoing role in your digital transformation. Benefit from quarterly business reviews, technology planning, and access to a team that’s invested in your long-term success and measurable results.

Proven Results from Managed Microsoft Copilot Services

<5min

First Response Time

4.23hr

Issue Resolution Time

43%

Recurring IT Issue Reduction (3mo)

Empower your team with Managed Microsoft Copilot Services for enhanced productivity and collaboration.

Empower Your Team with Expertly Managed Copilot

Get the most from Microsoft Copilot with tailored guidance and ongoing support from Connectability. Managed Microsoft Copilot Services are designed to deliver real productivity gains, streamline workflows, and keep your data secure. Benefit from 30+ years of IT expertise, a consultative approach, and a proven record of high client satisfaction. Experience proactive support that ensures your Copilot deployment drives measurable business value, without the headaches.

Expert team optimizing workflows through Managed Microsoft Copilot Services for enhanced productivity and results.

Comprehensive Copilot Management That Delivers Results

  • Comprehensive Copilot onboarding, configuration, and integration with your Microsoft 365 environment
  • Ongoing monitoring and support for seamless Copilot performance
  • Security-first deployment, aligned with enforced cybersecurity standards
  • Customized user training to accelerate adoption and maximize productivity
  • Regular usage reporting and strategic optimization to ensure ROI

Request Your Managed Copilot Services Consultation Now

Unlock higher productivity and efficiency with managed Copilot services.

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Proactive support ensures your investment in Managed Microsoft Copilot Services remains future-proof and effective.

Future-Proof Your Copilot Investment with Proactive Support

Stay ahead with a managed Copilot environment that evolves as your needs change. Connectability’s responsive, knowledgeable team provides strategic guidance, documented processes, and measurable standards. Gain peace of mind with low client churn, a high CSAT score, and a family-owned approach that puts your success first. Unlock the full potential of Copilot while focusing on your core business.

Frequently Asked Questions

Managed microsoft copilot services give you ongoing setup, configuration, and support for Microsoft Copilot across your organization. You get proactive monitoring, prompt troubleshooting, user training, and integration with your existing Microsoft 365 environment. Experienced IT professionals handle updates and ensure Copilot is secure, efficient, and aligned with your business goals, all without adding to your internal workload.

With managed microsoft copilot services, you unlock automation, faster decision-making, and improved collaboration across your teams. You benefit from:

  • Streamlined workflows and fewer manual tasks
  • Expert management to maximize productivity
  • Strong security controls built in from day one
  • Consistent user support and training for adoption

Onboarding starts with an assessment of your existing Microsoft 365 setup and business needs. IT specialists then tailor Copilots configuration, deploy it to your users, and provide hands-on training. The process is designed to minimize downtime, ensure security standards are met, and help your team quickly take advantage of Copilots features.

Most organizations are up and running with managed copilot services in 2 to 4 weeks, depending on your size and complexity. The process includes initial assessment, configuration, and user rollout. You receive clear timelines and ongoing updates, so you always know what to expect during each step.

You benefit from over 30 years of Toronto-based IT expertise, a proven commitment to proactive cybersecurity, and a high level of customer satisfaction. Every implementation meets strict security requirements, and you have access to a responsive, consultative team that prioritizes your business outcomes and long-term technology success.