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Reduce uncertainty and downtime with expert-managed IT solutions tailored for Toronto businesses.
Reduce downtime with 24/7 monitoring and a 4.35-minute average response time that keeps your team working without delays.
Cut recurring IT issues by 43% in 90 days through proactive maintenance and structured root cause resolution.
Strengthen your cybersecurity with comprehensive, layered protection that closes gaps left by isolated or inconsistent tools.
Recover quickly from outages using tested backup and disaster recovery plans that protect critical business data.
Work with a stable partner with 30 years of experience and 95% retention focused on long term client relationships.
See how managed IT services deliver peace of mind, productivity, and growth.
We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.
As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.
As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!
Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.
We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?
The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.
Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.
It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.
My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.
Discover how a Consumers Choice Award-winning team delivers proactive, secure, and personalized managed IT support for Toronto businesses.
Our Clients
Prevent downtime before it disrupts your team. Continuous monitoring and disciplined maintenance keep systems stable, secure, and performing reliably every day.
Close security gaps and reduce risk with layered protection built to work together, strengthening your defenses against ransomware, phishing, and data loss.
Make smarter technology decisions with clear roadmaps and budget planning that align IT investments with growth, stability, and long-term business goals.
Reliable, structured IT services that keeps your systems stable, secure, and aligned with your business goals.
Prevent costly outages and lost productivity by identifying and resolving system issues before they disrupt your team or impact clients.
Reduce breach risk and protect client trust with layered defenses that stop threats before they compromise data or operations.
Keep employees productive with fast, accountable support that resolves issues quickly and minimizes workflow interruptions.
Make confident technology decisions with clear roadmaps that reduce wasted spend and support long term business growth.
Enable secure remote work and collaboration while lowering hardware dependence and improving operational flexibility.
Maintain stable connectivity across your organization, reducing slowdowns, dropped connections, and user frustration.
Recover from outages or ransomware quickly with tested recovery plans that protect revenue and operational continuity.
Avoid surprise equipment failures and budget shocks through proactive lifecycle planning and structured asset oversight.
Omit vendor finger pointing with a single accountable partner who coordinates issues and drives faster resolutions.
Our Partners
Years in business
Businesses supported
Average CSAT rating
Our managed IT services are delivered through a structured, process-driven framework designed to create consistency, accountability, and measurable outcomes.
Rather than relying on ad hoc support or informal workflows, every service interaction follows defined standards, documented procedures, and clear performance expectations.
This approach reduces recurring issues, improves system stability, and ensures nothing falls through the cracks.
With centralized oversight, bundled security controls, and ongoing performance tracking, businesses gain predictable support, reduced operational risk, and long-term technology stability instead of reactive problem solving.
Discover how managed IT services can boost your efficiency and protect your business.
Explore more ways Connectability supports your business goals.
A managed IT provider takes ongoing responsibility for your technology environment. This includes monitoring systems, maintaining infrastructure, managing cybersecurity, supporting users, and providing strategic guidance. Instead of reacting to problems as they arise, the provider proactively works to reduce disruptions, strengthen security, and align technology with business goals. The objective is to create stability, predictability, and accountability across your entire IT environment.
Break-fix support addresses issues after something fails, often leading to unpredictable costs and recurring disruptions. Managed IT operates on a proactive model. Systems are monitored continuously, risks are addressed early, and maintenance is scheduled to prevent outages. This approach reduces repeated issues, improves long-term performance, and replaces reactive troubleshooting with structured, ongoing management.
Not necessarily. Our managed IT can function as a fully outsourced IT department or as a co-managed partner supporting your internal team. In a co-managed arrangement, responsibilities are clearly defined to fill skill gaps, provide additional capacity, or handle specialized areas such as cybersecurity and infrastructure management. The goal is collaboration and accountability, not replacement.
On average, there is a hacker attack every 39 seconds and that’s why cybersecurity is integrated into the managed services framework rather than treated as a separate add-on. Security controls are structured and layered to reduce gaps and ensure consistent protection across devices, networks, and cloud environments. Risk assessments, monitoring, user awareness, and policy guidance work together to reduce exposure and strengthen overall resilience.
Onboarding is handled through a structured transition process designed to create clarity and minimize disruption. Your environment is reviewed, documentation is gathered, security controls are evaluated, and monitoring systems are deployed. Communication expectations and service standards are clearly established from the start. The goal is to ensure continuity, eliminate uncertainty, and provide a stable foundation for ongoing support.
Avoid costly outages and lost productivity with continuous monitoring that keeps critical systems stable and reliable.
Protect revenue and client trust with managed security that reduces breach risk and strengthens business continuity.
Resolve technical issues quickly so employees stay productive and projects move forward without unnecessary delays.
Control IT spending with predictable monthly costs that eliminate billing surprises and support confident budgeting.
Plan for growth with structured IT guidance that reduces risk, improves decision-making, and supports long-term stability.
