Connectability Inc.

Managed Detection & Response (MDR) Services

Proactive threat detection and rapid response, secure your business with expert MDR.

Detect threats 24/7 and respond rapidly, Connectability’s MDR keeps your business safe with expert monitoring.

Eliminate stress from cyberattacks, experience proven threat remediation with a responsive MDR team.

Reduce downtime and avoid costly breaches, Connectability maintains a high CSAT with swift incident response.

Meet compliance requirements confidently, benefit from documented processes and measurable standards.

Stay ahead of new cyber threats, Connectability’s consultative approach adapts to evolving risks.

Request a Quote for our Managed Detection & Response (MDR) Services

Hear from Clients Who Trust Connectability

Discover how proactive MDR services deliver real security and peace of mind

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

As of May 2019, Connectability has been managing our IT needs and has given me peace of mind about the reliability of our IT systems. Connectability is reliable and responsive and provides me with resources and solutions that enable my team to be successful. Whatever your needs are, whether it is cyber security or infrastructure support, they have knowledgeable engineers who can help. Plus, they offer a solid guarantee.

Tom Koehler
Information Systems Manager, Innotech

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours. They are responsive and available – 24/7. They are willing to work on evenings and weekends to have everything operating properly by 8am Monday morning! Connectability has more knowledge about our infrastructure than anyone else we’ve ever worked with. They are pro-active and keep us updated about the latest technologies and tools. They find solutions to keep our IT infrastructure running optimally during these challenging times of cyber threats and understand our business’s heavy dependence on essential IT infrastructure. Once you partner with Connectability to take care of your Business’s IT needs, you can take a deep breath of relief about having reliable IT infrastructure and optimal performance. If anything detrimental happens, they always have your back.

Marian Bukal
IT Director, Plastic Dress-Up

When you work with Connectability, you aren’t just working with a “computer guy”. You gain access to a team of knowledgeable IT professionals who can help in a timely manner. They personalize their solutions for your business needs, and they treat all customers – no matter their size – with the same level of service and response. Whether you have 10 or 100 computers, Connectability provides knowledgeable and responsive service, backed by 25 years of experience. Their IT Consultants are knowledgeable, persistent and passionate about solving technology issues, so that you can work productively and effectively.

Miriam Isenberg
Owner, MDIsenberg

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to.

Liz Gayford
CFO, Creative Outdoor Advertising

Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I’m unable to solve the problem or I don’t have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.

Marjorie McCallum
Office Manager, Throughline Strategy

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Michael Issaev
Michael Issaev
CTO, Patient News

That level of trust has really given me the peace of mind that our IT operations are being taken care of effectively. I also feel like they really have our best interest in mind – something you don’t get from every IT provider. If you have any doubts, I recommend reaching out to their CEO Ted and scheduling a call!

Michael Elman
CEO, Plastic Dress-Up Inc

They have provided us with great service and the comfort of knowing that if we have a problem, they quite often know about it before we do, and fix it with minimal down time, if any at all.

Michael Gladstone
General Manager, Royal Lighting

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What's Included in Managed Detection & Response Services

Advanced cybersecurity monitoring and response

Continuous 24/7 monitoring is at the core of MDR, providing around-the-clock oversight to detect suspicious activity as soon as it occurs. The Connectability team leverages advanced monitoring tools and proven processes to quickly surface threats, minimizing the window of exposure. This constant vigilance helps prevent breaches and ensures prompt action before vulnerabilities escalate into real business disruptions.

Expert threat hunting goes beyond automated tools, utilizing seasoned cybersecurity professionals to proactively search for hidden threats. Connectability’s team investigates patterns, analyzes anomalies, and uncovers risks that traditional security measures might miss. This hands-on approach dramatically improves your organization’s ability to detect sophisticated attacks and remediate them before they cause harm.

Incident response and remediation are crucial for minimizing the impact of security events. When a threat is detected, Connectability’s MDR experts act fast to contain and eliminate risks, using established protocols and real-world experience. This rapid response limits damage, reduces downtime, and ensures your business operations remain resilient, even in the face of targeted attacks.

Comprehensive reporting and compliance support help you maintain confidence in your cybersecurity posture. Connectability delivers clear, actionable reports outlining detected threats, actions taken, and system health, making it easy to demonstrate compliance during audits. This transparency not only keeps your leadership informed but also supports regulatory requirements across multiple industries.

Threat intelligence integration empowers your business with real-time insights from the frontline of cybersecurity. By leveraging global threat feeds and Connectability’s own expertise, your MDR service stays ahead of emerging risks, adapting defenses quickly to counter new attack methods. This data-driven approach ensures your security is always aligned with the latest threat landscape.

Strategic security consultation is included, providing ongoing guidance to strengthen your cybersecurity posture over time. Connectability’s consultative approach means you receive recommendations tailored to your specific environment, risk profile, and business goals. This ensures your MDR solution evolves with your business, delivering enduring value, measurable results, and continuous protection.

See the Impact of Expert MDR Protection

73%

Victim of Cyberattack

78%

Cyber Incidents Top Threat

4.2hr

Avg Issue Resolution Time

Managed Detection & Response (MDR) Services Proactive Threat Detection for Unmatched Peace of Mind section image 1

Proactive Threat Detection for Unmatched Peace of Mind

Protect your business from evolving cyber threats with MDR services designed for today’s risk landscape. Connectability’s Managed Detection & Response combines advanced monitoring, expert analysis, and rapid response to stop threats before they impact your operations. Rely on a team with over 30 years of IT and cybersecurity experience to deliver proactive security and measurable results.

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Why Choose MDR Services from Connectability?

  • 24/7 monitoring ensures threats are detected and addressed instantly, minimizing potential damage.
  • Expert threat hunting identifies vulnerabilities before they become business risks.
  • Automated and manual response actions stop cyberattacks in real time.
  • Comprehensive reporting keeps your leadership informed and audit-ready.
  • Continuous improvement adapts your defenses to the latest threat landscape.

Request a MDR Consultation and Strengthen Your Cybersecurity

Gain peace of mind and reduce security risks with expert MDR protection.

Request More Information
Managed Detection & Response (MDR) Services Trusted Cybersecurity Expertise, Backed by Proven Results section image 3

Trusted Cybersecurity Expertise, Backed by Proven Results

Gain confidence in your security posture with a solution trusted by organizations of all sizes. Connectability’s MDR is backed by decades of experience, a high client satisfaction rate, and a commitment to proactive, strategic IT. Protect your brand, data, and operations with a partner dedicated to delivering proven, measurable security outcomes.

Frequently Asked Questions

Managed detection & response (mdr) services provide 24/7 monitoring, threat detection, and rapid response to cyber incidents. You get real-time alerts, expert analysis of suspicious activity, and immediate action to contain threats before they impact your business. The service also includes regular security reporting and recommendations to continuously strengthen your cybersecurity posture.

Mdr services help you stay ahead of cyber threats by proactively identifying and addressing risks before they cause harm. You benefit from fast incident response, reduced downtime, and expert guidance to minimize vulnerabilities. This proactive approach leads to fewer security incidents and stronger overall protection for your data and systems.

The onboarding process starts with a security assessment to understand your current environment. Youll have security tools deployed and monitoring set up, with clear documentation and standards in place. Regular communication ensures you know what to expect, and all steps are handled by a responsive, Toronto-based team focused on keeping your business secure from day one.

Pricing for managed detection & response (mdr) services is based on the size of your organization and the complexity of your IT environment. Most businesses can be onboarded within a few weeks, depending on your needs. Youll receive a clear, upfront quote and a detailed implementation timeline so you know exactly what to expect.

You benefit from over 30 years of IT and cybersecurity expertise, a local Toronto-based team, and a proven track record of high customer satisfaction. The focus is on proactive security and measurable standards, so you get more than just alerts, you get actionable solutions and a strategic partner committed to your organizations long-term safety.