Connectability Inc.

Backup-as-a-Service (BaaS)

Secure, automated data backup with expert support to protect your business.

Protects against costly data loss with encrypted, automated cloud backups and 30+ years of expertise.

Reduces downtime with fast, reliable data recovery backed by a proven low client churn rate.

Meets compliance needs with documented backup processes and measurable recovery standards.

Eliminates manual backup hassles, Connectability’s team handles monitoring, testing, and issue resolution.

Ensures business continuity with proactive monitoring and responsive local support you can trust.

Request a Quote for our Backup-as-a-Service (BaaS)

Hear From Businesses Using BaaS

Discover how reliable backup and rapid recovery has protected client operations.

We are a small, nonprofit arts service organization and Connectability’s IT support services have been of great benefit to our team. They are responsive to our needs, and we always feel comfortable reaching out because we know Connectability will be prompt and helpful in providing an effective solution. They are also proactive in identifying potential areas of improvement and suggesting IT solutions before major issues arise. Their team is professional, reliable and knowledgeable in all areas of IT support. We highly recommend their services.

Diane Davy
Executive Director, Work in Culture

As a small business, we don’t have the resources for a full-time IT staff, so having Connectability by our side has been a game-changer. Their team provides responsive and professional technical support exactly when we need it, without the overhead. Since we specialize in manufacturing, it’s crucial for our operations to stay uninterrupted, and Connectability’s local support is always available. They consistently deliver with quick response times and on-site support whenever needed. I’d absolutely recommend them for the value, service quality, and peace of mind they bring.

Scott Jones
General Manager, KB Components Toronto Inc.

As an in-house IT support team, working with Connectability has been invaluable. They provide cybersecurity management and support, so we can focus on app development. Giving us the peace of mind to know our business is secure against the growing number of cyber attacks. Connectability helps us focus on growing our business, and we know they are constantly reviewing the current status of any IT related issues and requests, so we can continue to plan for the long-term needs of our organization. They offer worry-free, responsive support that allows us to stay focused on what we do best. They will be more than a technical resource; they will act as an extension of your business. If you need IT Support or Cybersecurity services for your business, or you want to outsource a component of IT, they can help!

Harry Lee
IT/Administration, Creative Outdoor InSite Street Media & Focus Media Group Inc.

Since Connectability took over our IT, the biggest benefit has been their responsiveness. Working with them feels like having an extension of our own team—someone who not only knows what they’re doing but also guides us through challenges with confidence and expertise. What sets Connectability apart is their proactive approach to minimizing risk. They don’t just react to issues; they help prevent them before they occur. Their efforts to educate our team, like weekly cybersecurity emails and simulated phishing tests, have been invaluable in reducing risks and improving our overall security. We’ve worked with other IT firms in the past, but Connectability is the best fit by far. Their combination of proactive guidance, effective issue resolution, and day-to-day responsiveness makes them an exceptional partner for any business.

Brian Leon
CEO, Choice Hotels Canada

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Shahla Navai
Internal Coordinator, CESAR

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and the staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?

Cathy Matyskiel
Office Manager, MD+A Health Solutions

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way. Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

Rae Roebuck
Partner, First Leadership Limited

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

James Adessky, C.A.
Chief Financial Officer, Murray & Company

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can’t begin to quantify the savings in our staff time and effort.

Dr. Barbara C. Eastman
President, The Probyn Group

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems. Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability’s partnership has been invaluable; their pricing is competitive; their support – priceless.

Arnold Moore, CMA
IT Manager, Elte Carpets & Home

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

David Fine
President, Fine Communications Inc.

Our Clients

Comprehensive Backup-as-a-Service Details & Features

Proactive data protection solutions

Automated, encrypted cloud backups form the backbone of reliable data protection. Connectability implements scheduled, encrypted backups tailored to your file systems, databases, and critical applications. All data is stored securely in the cloud, safeguarded from cyber threats and physical disasters. Detailed monitoring and regular testing guarantee your backups are complete, current, and ready for restoration whenever you need them.

Rapid recovery services minimize downtime and help your organization maintain business continuity. If data loss or a ransomware attack occurs, Connectability’s experienced team restores lost files, systems, or entire environments quickly and efficiently. Recovery options are tailored to your recovery time objectives, ensuring you’re back up and running with minimal disruption and no loss of critical information.

Compliance and regulatory alignment is crucial for organizations handling sensitive or regulated data. Connectability’s BaaS includes detailed documentation, retention policies, and audit-ready reporting to help you meet industry standards and legal requirements. Customizable solutions ensure your backup strategy aligns with evolving compliance frameworks and internal governance needs.

Proactive monitoring and testing set Connectability’s service apart. Your backups are continuously monitored for completion and integrity, with regular test recoveries performed to verify data can be restored when needed. Any issues are swiftly identified and resolved by seasoned IT professionals, so your backup environment remains fully operational and dependable.

Scalable backup solutions adapt as your business grows or changes. Whether you’re expanding users, adding new systems, or integrating cloud applications, Connectability’s BaaS scales seamlessly without manual intervention or downtime. Flexible pricing and modular features ensure you pay only for what you use, with expert guidance available at every stage of growth.

Expert support and strategic guidance are embedded in every BaaS engagement. Connectability’s team provides consultative onboarding, clear documentation, and ongoing support from responsive, knowledgeable professionals. You’ll receive proactive recommendations, measurable standards, and a single point of accountability to keep your backup strategy aligned with business goals and risk tolerance.

See the Results: Reliable Data Protection by the Numbers

<5min

First Response Time

4.23hr

Issue Resolution Time

1-2day

On-Site Support

Backup-as-a-Service (BaaS) Protect Business Data from Loss, Breaches, and Disruption section image 1

Protect Business Data from Loss, Breaches, and Disruption

Backup-as-a-Service (BaaS) from Connectability delivers robust, automated protection against data loss, cyber threats, and system failures. Enjoy peace of mind knowing your critical business data is continuously backed up, encrypted, and stored securely offsite. Responsive experts ensure fast recovery, so you can stay focused on running your business, no matter what comes your way.

Backup-as-a-Service (BaaS) Dependable, Scalable Backup Solutions with Expert Oversight section image 2

Dependable, Scalable Backup Solutions with Expert Oversight

  • Automated, Encrypted Backups: Eliminate risk of human error and keep data secure from cyber threats.
  • Rapid Recovery: Restore files, applications, or entire systems quickly to minimize downtime.
  • Compliance and Audit-Readiness: Meet regulatory standards with detailed reporting and retention policies.
  • Proactive Monitoring: Backups are monitored and tested by experts for reliability and performance.
  • Seamless Scalability: Solutions adapt as your business grows, without disruption or manual intervention.

Request Your Backup-as-a-Service Quote Today

Gain total peace of mind with secure, automated backups and expert data recovery.

Request More Information
Backup-as-a-Service (BaaS) Experience-Driven Results, Measured by Business Continuity section image 3

Experience-Driven Results, Measured by Business Continuity

Trust Connectability to handle your business continuity with a proven, strategic approach. Backed by three decades of IT experience and a high client satisfaction rate, every BaaS deployment is tailored to your organization’s unique needs. Expect clear documentation, measurable standards, and direct support from knowledgeable professionals.

Frequently Asked Questions About Backup-as-a-Service

Backup-as-a-service (baas) provides you with secure, automated backups of your critical business data, whether it’s on servers, workstations, or cloud applications. Your data is stored offsite in protected Canadian data centers, and you can easily recover files or entire systems in case of accidental deletion, ransomware, or hardware failure. The service is fully managed, so you don’t have to worry about manual backups or missed schedules.

With backup-as-a-service (baas), you gain reliable protection against data loss, which means fewer disruptions and faster recovery from incidents like cyberattacks or accidental deletions. You can:

  • Meet legal and compliance requirements
  • Reduce downtime and lost productivity
  • Have peace of mind knowing your data can be restored quickly
  • Free up your IT team to focus on other priorities

Your data is automatically backed up on a set schedule, with monitoring to ensure every backup completes successfully. If you need to restore files or systems, a request can be made and the recovery process starts right away, most recoveries are completed within hours. Proactive checks and reporting keep you informed about your data protection status at all times.

Pricing depends on the amount of data you need to protect and your environment’s complexity, but you receive a predictable monthly fee with no surprise charges. Most organizations can have their initial backups set up in just a few days, minimizing disruption and ensuring your data is protected as soon as possible.

You benefit from over 30 years of experience supporting organizations in Toronto and surrounding areas, with a responsive local team, proven security standards, and a strong focus on customer satisfaction. Every backup-as-a-service client receives proactive security measures and personalized support, ensuring your business is always protected and your questions are answered quickly.