VoIP vs. Traditional Phones

The simple fact is: work from home isn’t going anywhere. In fact, it’s likely to become more and more prevalent in the coming years as the COVID-19 crisis has changes the way many businesses view remote work. One “simple” process that had to change is phone answering. Under normal circumstances, a client might call your office, go through your directory, and speak with the relevant team member, or maybe your receptionist answers and directs calls to the appropriate employee. Unfortunately, if you use a traditional phone system, you might have noticed some significant limitations – especially around remote work. This video displays how a VoIP system can help make your organization more flexible, improve customer service, and make you more efficient – all while saving you money. A VoIP solution may not be the right fit for every business, but it offers many proven benefits that can help businesses to thrive in challenging times, whether your team is 100% remote, or located entirely in a specific facility.