The Business Owner’s
Common-sense Guide To
Trouble-free It

The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that we don’t need to go through an SOW process each time we have an initiative: project work is often undertaken as part of their monthly services. Try Connectability if you want to sleep well at night and not worry about your IT support expenses fluctuating every month. The CEO really cares about client satisfaction and is very approachable.

Connectability has been our technology partner since December 2018. Their back up support is one of the biggest benefits of having them as our partner. Connectability is helpful when I'm unable to solve the problem or I don't have the capacity to assist team members in their time of need. Their team is super knowledgeable and can answer any question you have.

Since we’ve started working with Connectability, they’ve put my worries about our technology to rest. I don’t have to worry about our security, and I know that if we have issues that our IT staff can’t solve, we have someone to turn to. Connectability is the first IT provider we’ve worked with and all I can say is that they are totally worth it for the peace of mind. They have freed up our IT staff so they can focus on the programming work which supports our clients and operations.

When you work with Connectability, you aren’t just working with a “computer guy”. You gain access to a team of knowledgeable IT professionals who can help in a timely manner. They personalize their solutions for your business needs, and they treat all customers – no matter their size – with the same level of service and response. Whether you have 10 or 100 computers, Connectability provides knowledgeable and responsive service, backed by 25 years of experience. Their IT Consultants are knowledgeable, persistent and passionate about solving technology issues, so that you can work productively and effectively.

Connectability is always ready to help whenever you need it. IT issues happen at all hours of the day and the staff at Connectability understand that it is critical to get your IT infrastructure operating for your business hours.

As of May 2019, Connectability has been managing our IT needs and has given me peace of mind about the reliability of our IT systems. Connectability is reliable and responsive and provides me with resources and solutions that enable my team to be successful. Whatever your needs are, whether it is cyber security or infrastructure support, they have knowledgeable engineers who can help. Plus, they offer a solid guarantee.

Connectability has a team of IT professionals who are always ready to assist. Even if my primary technician is unavailable, I can rely on someone from the team to resolve my IT issues. Connectability goes above and beyond for their clients. Not only do they provide great services, they also offer free resources like webinars, free reports, security tips, and checklists. Connectability is very reliable and responds promptly to my technology issues. With Connectability I get to experience worry-free IT service.

Within weeks of taking over our IT support, Connectability solved the problems that our old provider couldn’t fix, including a VoIP issue that had frustrated us for months. They also identified opportunities to cut software subscription fees and reduce our Internet costs. And, they accomplished this without any loss of efficiency or functionality. We are very pleased with the value they created and the professional service, as they are eager to respond whenever we have questions or issues.

My firm switched to Connectability five years ago and it was one of the best decisions we made. Ted and his team are extremely responsive to our needs – however small the problem may be they are always patient and come up with creative solutions. In one instance a key computer was infected with malware late at night and Connectability was in my office first thing the next morning for as long as it took to resolve the issue. We are delighted with the support provided by Ted and his team.

It has been a pleasurable experience working with the team from Connectability. We have had some very specific needs for network and communications infrastructure. They provided us with expertise and reliable solutions from the leading edge of technology that have solved many of our problems.

Connectability is responsive in emergency situations. They are diligent and conscientious in addressing outstanding problems until an effective solution is found. As a VAR (Value Added Reseller), Connectability's partnership has been invaluable; their pricing is competitive; their support - priceless.

Connectability has been our most important discovery in the service world that supports the operations of our business. Since 1998, all our Head Office computer systems, both Mac and PC, have relied on the immediate response and expert, cost-effective maintenance of the Connectability team. I can't begin to quantify the savings in our staff time and effort.

Connectability has been my sole source for hardware, networking and consulting services for over ten years now. The company has always been professional, responsive and cost-effective. I highly recommend Connectability to any business organization looking to improve its Information Technology resources.

The team at Connectability has provided our organization with expert IT service for the past eight years. Regardless of the size or complexity of the issue we may be facing, the staff at Connectability respond quickly and are always able to resolve our issues promptly and competently. They also provide us with expert advice on new purchases and through their relationships with manufacturers, have been able to put together custom hardware packages that meet our needs in every way.

Our organization appreciates the efforts made by Connectability to explore new products and strategies that might benefit their clients. For example we are now using their Cloud backup solution and have the added comfort of knowing our important files are always retrievable. For expert knowledge and excellent service, Connectability is definitely our number one choice.

As the Executive Director of a non-profit organization, cost is ALWAYS a factor for me when weighing options for any of the external partners that we work with. In the case of our IT services, Willow had some questionable providers in the past, and I have found in working with Connectability over the past few years, that the company and its representatives are knowledgeable, responsive, and sensitive to the fact that we are a charity and are always looking for ways to save money, while at the same time not compromising our data and the systems we use to manage our operations.

We have always been pleased with Connectability’s response time. In fact, the vast majority of time, we are able to reach our technician directly by mobile phone, and even if he isn't immediately available, he returns the call within a reasonable time frame. Overall, Connectability is reliable, prompt and attentive to our needs.

My school switched to Connectability about two years ago. As a school, we have some specific needs for network and servers. We had several service providers before we found Connectability. None of them is anywhere close to Connectability’s performance level. The solutions provided are always creative, reliable, effective, secure and cost-effective. Their team has always been responsive, knowledgeable and very attentive to our needs.

We engaged Connectability early in 2015. We have been very happy so far. The response time is swift and staff are very knowledgeable. I like the way Connectability offers multiple solutions to issues. It makes the decision process easier – who doesn`t want that when it comes to their IT concerns?