As the Executive Director of a non-profit organization, cost is ALWAYS a factor for me when weighing options for any of the external partners that we work with. In the case of our IT services, Willow had some questionable providers in the past, and I have found in working with Connectability over the past few years, that the company and its representatives are knowledgeable, responsive, and sensitive to the fact that we are a charity and are always looking for ways to save money, while at the same time not compromising our data and the systems we use to manage our operations.
We have always been pleased with Connectability’s response time. In fact, the vast majority of time, we are able to reach our technician directly by mobile phone, and even if he isn't immediately available, he returns the call within a reasonable time frame. Overall, Connectability is reliable, prompt and attentive to our needs.
Willow Breast & Hereditary Cancer Support