Comprehensive Service Delivery + Predictable Results = Satisfied Customers
Connectability’s IT Service Equation<
We include a comprehensive set of RemoteMonitoring and Management (RMM) toolsto constantly and proactively monitor your network. Our Network Operations Centre(NOC) employs hundreds of skilled experts who monitor that software and respond promptly if a problem is detected. Centralized Services also includes Anti Virus, anti-Malware and remote access technologies to ensure your network is always protected and accessible.
Our team of technicians is available for onsite service whenever necessary. While fixing problems remotely is always faster, when required, a technician will be dispatched to your site. A dedicated technician is assigned to your account, along with a backup resource.
If you need our assistance implementing new systems, meeting with auditors or re-engineering your network, we are just one phone call away
Connectability is committed to process-driven IT Support. Over the years, we have developed a comprehensive set of IT policies, processes and best practices. Using these tools, we are uniquely able to deliver a consistent, predictable support experience to our clients. That’s Connectability’s way of making sure that our processes and your needs are alignedand your IT is never a
“Virtual” CIO Services
Not every business can afford to hire a Chief Information Officer to manage IT. That’s where we come in. We’ll work with you to develop IT strategies, review and implement budgets and explore ways to use technology as a strategic business weapon. At a minimum, we’ll meet with you once a quarter to review your IT needs and develop strategies for the future. And if you do have a CIO, it will be our pleasure to work with that individual to formulate a comprehensive plan for IT management.