In a world of dispersed workforces, making a decision about your company’s telephony solutions can have a direct positive or negative impact on your business. There are many different options, and the difference between each can often be very confusing. Identifying the right solution requires you to have an understanding of the features and benefits of each option, as well as a clear picture of how they will apply to your organization. If chosen correctly, your phone system can help drive performance over the coming years. If you choose wrong, however, you could experience dropped calls, audio delays and echo’s, muffled speech, crackling, and inconsistent call quality. That’s why it’s so important to work with a qualified VoIP provider who understands these issues, as well as your unique situation. Most businesses can gain additional functionality, and save money by moving to a Voice over Internet Protocol (VoIP) solution. That said, part of our role is to fully understand your needs so we can recommend the most appropriate solution for you. Connectability Inc. has extensive experience helping businesses across the Greater Toronto Area find and implement phone systems that increases their overall effectiveness, while reducing their costs.
VoIP offers a variety of innovative features that go well beyond the capabilities of a traditional phone line. For example, it allows you to have voicemails sent directly to your email as attachments. You can also create custom ring groups, and rules that clarify where to direct call depending on the time of day. For example, calls are sent to your office handset when you are in the office from 9:00-5:00pm, but after 5 pm all calls are sent to your cell phone. You can even take calls from your computer and tablet. With a VoIP phone system, you will never miss a phone call again.
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