Technology solutions for your small business needs
In more than two decades of providing IT support and Managed Services to small businesses in Toronto, it’s clear that technology can sometimes create more problems than it solves. If you’re frustrated by day-to-day IT issues that slow down your business, Connectability IT Support and Managed Services is the solution for you. We deliver proactive, process-driven, and cost-effective IT Support and Managed Services to small and medium sized businesses in the Toronto area.
At Connectability we have a saying: “If you are worrying about your IT, we’re not doing our job”. We want you to be able to focus on YOUR business so you can be more efficient, get more clients, and earn more money. Our trained Network Engineers use their years of experience and expertise to assist with all aspects of your technology needs. And since we don’t hire Level One Engineers, you’ll always be speaking with someone who can help!
With Connectability on your side, you can finally say hello to increased productivity, improved data security, and effective communication, and goodbye to unpredictable IT costs, and unresponsive support.
Back when businesses first started to leverage technology, there was no such thing as Managed Services. If you wanted IT support, you had 2 options: hire someone, or work with an IT provider on a break-fix basis. I.e. something breaks, you call your provider, and they come fix it. And because there were no remote monitoring tools, all support was reactive. Your IT provider didn’t know about issues until you called to report them. Plus, budgeting was a nightmare. One month you might spend nothing on IT, while the next you could spend thousands of dollars.
Nowadays, there’s a better way. It’s called Managed Services. While Break-Fix is entirely reactive, a Managed Services plan is all about being proactive and resolving problems before they turn into downtime and lost productivity. Plus, support is unlimited!
While some businesses still offer Break-Fix support, we feel this model is inefficient and costly. If you only pay your IT provider when you have issues, what incentive do they have to fix problems once and for all? Most IT companies are honest and hard-working, but our industry is unregulated, so it’s easy for anyone to open up shop and claim they’re an expert.
With Connectability’s Managed Services plans, you get responsive, proactive, and professional support services. Regardless of how much support you use, you pay the same fee every month. You also get the peace of mind of knowing your technology is being monitored 24/7. Managed Services allows us to keep a finger on the pulse of your network, so we know about issues right away – often before you do!
Connectability includes a suite of software tools with every Managed Services plan. Those include patch management, remote access, 24/7 monitoring and management, enterprise-grade AntiVirus software and more. We will also meet with your team regularly to discuss opportunities for cost-reductions, process improvements and security enhancement. That’s part of our commitment. We will be your technology advisor, not just a computer repair shop.
Imagine a world where your IT doesn't break, you don't need to worry about IT staff and vacations, you've eliminated unpredictable and costly computer repair bills, and you can say goodbye to technology troubles for good. If that sounds like the right solution for you, Managed Services from Connectability can help turn that dream into a reality.