Our clients typically have 15 to 70 workstations (up to 100), and rely on their computers, network, and internet for daily operations. They represent a broad cross-section of industries and are located in the Toronto area.
Companies with IT Departments hire us to handle their overflow IT issues and to act as Tier 2 through Tier 4 support. In some cases, we are brought in to provide Tier 1 support, along with overflow support for Tier 2 through Tier 4 requests.
Companies without IT Departments hire us because they do not want to incur the overhead and cost of a full-time IT staff and they don’t want to burden their employees with the responsibility of troubleshooting the company network.
The biggest benefit of working with Connectability is that we are no longer dependent on the availability of our small in-house IT infrastructure and support team to have a comfortable feeling that our IT is taken care of. Connectability truly works as an in-house employee would in the sense that ...Read More
Chief Technology Officer