Client Story of the Month: MD+A Health Solutions
Our spotlight this month is on a recent addition to the Connectability family: MD+A Health Solutions.
MD+A Health Solutions is a Toronto-based consulting firm with focused expertise in the strategic planning, evaluation, selection, deployment and use of information management and information technology (IM-IT) solutions for local, provincial, national and international health organizations.
Their projects have served small non-profit organizations and national governments alike; they deliver solutions that range from highly targeted research analyses to multi-year, multi-million dollar web applications.
MD+A was looking for a new IT provider who would bring improved skills and response times to the table and in April of this year, they engaged Connectability.
By leveraging our Fully Managed Services plan, MD+A is getting the level and volume of service which they require, at a fixed, predictable monthly cost. Those services include email hosting, anti-virus and anti-malware software, disaster planning, remote access, remote monitoring and management software and, most important, unlimited onsite and remote support, consulting time, virtual CIO services, and proactive, process driven management for ALL of their IT.
In the short time we’ve been working together we have set up more effective file sharing, a stable, secure VPN (very important for a mobile organization), replaced an out-of-date firewall, installed several new computers, and are working on a new VoIP implementation.
The best part? They’ll never have to worry about a dizzying support bill. With our Managed Services plans, our customers pay one low monthly cost and in return get all the service they can “eat”. That’s a key part of Connectability’s service equation.