Our Guarantees

Don’t know who to trust?

I’m Ted Shafran, president of Connectability, and I understand why you’re concerned. Choosing an IT provider and entrusting your organization’s IT operations to a third party is a BIG decision.

At Connectability we’ve been looking after the IT needs of organizations like yours for over 20 years and we want you to be confident you’re making the right decision by choosing us.

To make it easier, we’ve created a 5-Point, Peace-of-Mind Guarantee Plan to demonstrate why Connectability is the right IT service provider for your business. Here’s what we promise:

  • #1: Two-hour Free Consultation: Before you make any commitments, please try us for two hours with absolutely no charge and no commitment. Our skilled technicians can fix a computer problem, perform a network analysis, remove a virus, fix a printing issue, and much more. It’s up to you. Consider this “try before you buy.”
  • #2: Choose the contract length that works for you: We offer contracts ranging from month-to-month to three years. Choose whichever plan works best for your business.
  • #3: 60-Day, Money-Back Guarantee: If you’re not satisfied during the first 60 days, just let us know and we’ll cancel your contract and return every penny you’ve paid for IT services. No questions asked, no fine print.
  • #4: 120-Day Cancellation: Even if you choose a long-term contract you can always cancel within the first 120 days, for any reason at all. No conditions, no weasel-wording.
  • #5: Financial Penalties: We’re so sure of our ability to deliver the service that you need that we even offer Service Guarantees that will penalize us if we don’t deliver on our commitments to you.

We’re 100% confident that Connectability is the right IT service provider for you. That’s why we’re prepared to go out on a limb and make these commitments to you.

To find out more about our Managed Services plans and guarantees, please call us at:
(416) 966-3306, or email us at [email protected]