Our Team

Ted Shafran

Ted Shafran

President

A computer science graduate of York University, Ted founded Connectability Inc. in 1995, with a focus on providing end-to-end support for business IT needs. Prior to that he was founder, President and CEO of KTS Business Systems Inc. in Toronto, a large Systems Integrator and software developer.

Over the years, Ted has been a pioneer in exploring and implementing new technologies in business environments. In the early 1990s, he was instrumental in the implementation of Linux, the Internet, and Virtual Private Networks (VPNs) in a variety of corporate settings, long before they were widely in use. More recently, he has worked extensively in the areas of Virtualization and Cloud Computing. Ted continues to be intrigued by the possible applications of new technologies.

Ted is also passionate about customer service, courtesy and the need for professionalism in IT. He believes that IT specialists should demonstrate the same level of commitment and professionalism as lawyers and accountants and he insists that every member of the Connectability team adhere to those principles


Neil Dyke

Neil Dyke

Senior Support Specialist

Neil has spent the last 10 years at Connectability, assisting our clients with a broad range of IT support needs. He first began working with computers as a teenager, in the very first days of the PC revolution, building and supporting the first IBM and Apple clones. That passion for technology continued during his university years. After a detour in the construction industry, Neil returned to school to train as a Microsoft Certified Systems Engineer.

Prior to joining Connectability, he worked for 3 years at IBM doing U.S. commercial desktop and workstation support and providing some of their first commercial Linux support.

Neil views technology as a means to an end. While he enjoys providing those means, his principal focus is on ensuring that those means get the company or individual to their ends.


Philip Nascimento

Philip Nascimento

Support Specialist

Philip Nascimento has been with Connectability since January, 2007. With over 19 years of technical expertise, Phil’s prior experience includes time working at Samsung Electronics Canada, GE Capital Technology, CIBC and Hewlett-Packard. Like all Connectability staff members, Phil has a wide range of technical skills, including experience with Microsoft applications, operating systems and servers. In addition, Phil has worked extensively with Open Source technologies such as Samba, OpenLDAP, Zimbra Collaboration Suite and Linux distributions from Red Hat, Fedora, OpenSUSE and CentOS. A dedicated problem-solver, Phil takes his greatest pleasure from rolling up his sleeves and getting the job done.


Rebekah Kordich

Rebekah Kordich

Office Administrator/Marketing Associate

Rebekah is a recent graduate of the Business Administration program at George Brown College, with a major in Marketing. Rebekah has four years of experience as an independent marketing consult and over 10 years of experience in customer service and administration. Her focus is effective client follow up, strategic marketing, and consistent communication with both prospects and customers, in order to improve Connectability’s reach and effectiveness.

Rebekah grew up in Toronto to Serbian and Jamaican parents so she has experience dealing with a wide variety of cultures and perspectives. She is very passionate about fashion, food, animal rights and care, physical health, and social media and its relationship to business.


Brad Shafran

Brad Shafran

Marketing & Communications Specialist

Brad is a graduate of the Bachelor of Commerce program at Queen’s University in Kingston, Ontario. His role at Connectability is to ensure that we provide a regular stream of valuable educational materials to our clients, as well as directing our marketing efforts. Brad is passionate about the concept of “close-to-customer” and has a strong belief that an educated customer is our best customer. He has been instrumental in directing the expansion of Connectability’s newsletter and White Paper publishing, as well as our continued efforts to stay in touch with our clients’ changing needs.


Alex Howling

Alex Howling

First impression specialist

Alex is Connectability’s ambassador, tasked with introducing us to new customers. Currently completing his degree in International Hospitality from Holland College in Charlottetown, PEI, Alex is a people person at heart. He has spent several years working in the service industry with a focus on customer satisfaction, and has thrived in his role as the first point of contact for prospective clients. Alex is always looking to improve and sharpen his communication skills because he believes that in our electronic age, individuals with people skills are a dying breed.