Technology is fundamental to every business. Whether you are a brand-new start up, a small company with a handful of employees, or a large established business, chances are you have needed IT support at one time or another. If you are small, you might ask an employee to take care of these issues, but as you grow and your needs change, the complexity of technology becomes far too much for one employee with a full-time job to handle. That’s why you need to consider hiring someone to monitor your IT infrastructure.
Many businesses have no support team and instead rely on “a guy” they call when they have issues, or they task their most technical employee with managing IT, or they work with a company on a “Time & Materials” basis and pay to have issues resolved when and as needed. Unfortunately, all these solutions result in reactive support and unpredictable costs. With a reactive approach, your IT issues are only worked on after a problem has already occurred. With a proactive, Managed Services approach, your environment is monitored 24/7 so that any issues are identified before they result in downtime, frustrated employees, lost productivity, and lost sales. Most Managed Services plans also include unlimited support, so you know what you are paying each month, regardless of how much service you use. Under the Time & Materials model, you might spend nothing on IT support one month, and thousands the next, so it’s impossible to budget in advance.
If that example sounds like you, or if you are dealing with downtime, or unpredictable IT costs, it might be time to hire a Managed Service Provider (MSP). An MSP is your go-to IT department. They monitor your technology 24/7, handle day to day issues, and offer strategic consulting to identify cost reductions and productivity enhancing solutions. The aim is simple: to allow you to focus fully on your business. Not sure if this is the right fit? Watch our video now to find out! You will learn 4 signs that your business should hire an MSP.
If you would like to learn more about how you can select the right Managed Services Provider for your business, check out our report: 21 Revealing Questions You Should Ask Any Computer Consultant Before Giving Them Access To Your Company’s Network. Go to: www.connectability.com/21questions to access it now! If you have any questions, or you’d like to explore how a Managed Services plan might work for your company, give us a call at (416) 966-3306 and someone from our team will be happy to assist.