Due to the pandemic, a lot of things are up in the air right now. And because businesses have moved to a remote work model, communication with your partners, team, clients, vendors, and so on, is more important than ever. Having a dispersed workforce can make staying connected to your clients and partners a challenge for many businesses. A VoIP phone system can help.
Voice over Internet Protocol (VoIP) uses the internet to make and receive phone calls. VoIP allows you to communicate with your stakeholders in the manner they’ve grown accustomed to, but that’s not all.
Here are 3 benefits of VoIP you can leverage during these unprecedented times.
- Great for Remote Work Environments
VoIP systems can heavily customized. If for example, you want your office phones to ring from 9 am – 5 pm, but after 5 pm you want it directed to a cell phone, you can do that. VoIP is also great for remote employees. They can use company owned handsets from home as if they are in the office, or if you don’t want your employees taking company-owned equipment off-site, they can download an app that acts as an office phone. As long as your employees have an internet connection, your phone system will work!
- Improves Functionality
It’s very difficult to manage a traditional phone system in a remote work environment. You can forward your number to a cell phone, but how do you transfer calls? Well, VoIP systems allow you to pick up calls, transfer them to your colleagues, and direct people to a voicemail box if necessary. Additionally, you can take advantage of a feature called voicemail to email that automatically saves all voicemails as audio files and sends them to you via email, that way you get the message regardless of your location.
- Reduces Costs
Everyone is looking for ways to reduce expenses right now, and a VoIP system is an easy way to shave some cost. Most VoIP systems have no monthly contracts, so all you need to worry about are call charges, and the fee from your IT provider to manage the system. And because call charges are very low, we find that our customers reduce their phone bill by, on average, 75% when they switch from a traditional phone system to VoIP. Plus, you don’t need phones to make this solution work – all you need is a computer (or cell phone) and an internet connection. VoIP also allows you to scale up or down depending on the number of lines you need for your business.
If you want to reduce costs, improve communication, or if you need a tool for your dispersed workforce, then VoIP might be the answer. Call us today at (416) 966-3306 and we can discuss your organization’s needs and help set up a VoIP solution.