As a full-service IT provider, Connectability is proud to offer its clients a wide array of hardware and software products. We choose these products very carefully, with a view to addressing all of the following points:

Reliability, Service and Warranty

Availability

Value

Performance and Technology

Track Record

Diversity

The best product in the world is still second-rate, unless the service and support that comes with it is in the same class. We select products only from companies that have a proven track record of building solid, reliable products and of taking care of customers. For example, some computer manufacturers don't service the computers they sell - instead they rely on 3rd party service companies. We prefer to deal with companies who have their own service organizations. In our opinion this makes them more responsive to the needs of their customers.

It's an all-too-common experience to hear about a great new product and then to find that it's impossible to actually purchase it because it's in such short supply. We make every effort to deal only with companies who can provide us with the products that our customers need, when they're needed - not just on paper.

Nobody wants to pay for something that they don't need. Unfortunately, it's not unusual to find manufacturers who build products with unnecessary or "premium" features when they're not needed. Once again, we try to select products which offer the "right" combination of technology and value.

Given that high-technology products change constantly and that the lifetime of such products is typically not very long, you want to make sure that the products that you do buy will give you the maximum "bang-for-the buck". We make a point of ensuring that everything that we recommend has a strong upgrade path as well as offering maximum performance at its price point.

We try to deal only with suppliers who have established track records in their area. We feel that it is inappropriate for us or for our customers to be "guinea pigs". Moreover, established companies typically have the infrastructure to provide the requisite levels of support, when they are needed.

It's virtually impossible for any one manufacturer to produce a set of products which meet the budgets of every organization. Accordingly, we try to select a range of products from different manufacturers, at different price points. We see no point in offering a lot of products with identical features at identical prices. We'd rather offer enough of a range to help meet the needs of many different customers.